Waiter / Waitress - Catering & Banquets

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 42,000 - 78,000; Full time

Benefits offered by this job

Salary in AED

Healthcare package

Life insurance

Incentive programs

Leave policy

Job summary

Wynn Al Marjan Island in the UAE is seeking a Waiter/Waitress-Catering & Banquets to join its resort’s Food & Beverage team. You will greet guests, present menus, take orders, and ensure timely delivery with professional service.

Minimum 2 years in a 5-star setting is required; fluent English is mandatory and additional languages are highly desirable. Knowledge of POS systems and MS Office is preferred; strong teamwork and sales mindset are valued.

Qualifications

• Minimum of 2 years experience in a 5-star hotel or equivalent restaurant.
• Good product knowledge of international/local cuisine and beverages.
• Fluent English; additional languages are highly desirable.
• Knowledge of food safety and hygiene standards.

Responsibilities

• Greet guests warmly and provide an engaging dining experience.
• Present menus, offer recommendations and answer questions.
• Take accurate orders and ensure timely delivery of items.
• Anticipate guest needs, check satisfaction, and provide proactive service.
• Handle guest concerns or special requests with professionalism.
• Serve food and beverages with proper etiquette and attention to detail.
• Set up, maintain, and clear tables according to standards.
• Maintain cleanliness of dining area and service stations.
• Support opening, closing, and shift change procedures.
• Follow SOPs related to service flow and guest engagement.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Sales skills

English proficiency

Education

Secondary school diploma

Tools

MS Office

POS Software

Job description

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE Set to open in 2027 the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah The resort will offer 1 530 rooms and suites 22 restaurants lounges and bars a theater and a beach club It will feature multiple swimming and wading pools water features a five-star spa a salon a shopping promenade and a celebrations and events center

About the Position

Wynn Al Marjan Island is currently seeking a Waiter Waitress-Catering amp Banquets to join the resort s Food amp Beverage team

The primary duties and responsibilities of this role are

• Greeting guests warmly and provide an engaging personalized dining experience
• Present menus offer recommendations and answer questions about food and beverages
• Take accurate orders and ensure timely delivery of all items
• Anticipate guest needs check on satisfaction and provide proactive service
• Handle guest concerns or special requests with professionalism and efficiency
• Ensure all interactions reflect Wynn s service philosophy and Forbes standards
• Set up maintain and clear tables according to outlet standards
• Serve food and beverages with precision attention to detail and proper etiquette
• Maintain cleanliness and organization of the dining area side stations and service equipment
• Support opening closing and shift change procedures
• Follow all SOPs related to service flow order handling and guest engagement

Benefits

We offer an attractive salary paid in Dirhams AED the local currency of the UAE In addition we offer an excellent leave policy a healthcare package and as well as life insurance incentive programs and other employee benefits The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts among the most renowned and celebrated brands in the global hospitality industry

About You

• Minimum of 2 years experience in a 5-star hotel or equivalent restaurant
• Good product knowledge of international/local cuisine, beverages preparation methods.
• Secondary school diploma or above.
• Fluent spoken English and one other language specified for restaurant guest demographics
• Knowledge of MS Office, POS Software will be preferred
• Customer service orientated, good communicator and interpersonal skills, good salesmanship
• Well-groomed with excellent hygiene, confident, friendly and polite
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Strong communication and interpersonal skills.
• Excellent customer service mindset with attention to detail.
• Ability to multitask and remain calm in a fast paced environment.
• Additional languages are an advantage.
• Knowledge of food safety and hygiene standards
• Fluency in English is mandatory
• Additional languages such as Russian, German, French, or Chinese are highly desirable to accommodate international guests
• Ability to explain menu items and respond to guest inquiries in multiple languages is a strong advantage