Waiter / Waitress - Fine Dining

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Wynn Al Marjan Island in Abu Dhabi seeks a Waiter/Waitress Fine Dining to join our Food & Beverage team. You will deliver exceptional guest service, present menus confidently, and make recommendations based on guest preferences to ensure a memorable dining experience.

The role requires at least 2 years in a luxury setting, fluent English and another language, and strong knowledge of beverages and food service. You will work within a high-end team, upholding Forbes standards of service.

Qualifications

• Minimum 2 years in a 5-star hotel or equivalent.
• Strong knowledge of beverages and food service.
• Fluent English and another language per guest demographics.

Responsibilities

• Deliver exceptional guest service and create a welcoming dining experience.
• Present menus, provide information, and recommend dishes and beverages.
• Record and process orders accurately and ensure prompt service.
• Maintain tables and service stations per brand standards.
• Coordinate with kitchen and bar for seamless service.

Skills

Customer service

Communication

Team player

Multilingual English

Education

Secondary school diploma or above

Tools

MS Office

POS Software

Job description

About the Position

Wynn Al Marjan Island is currently seeking Waiter Waitress Fine Dining to join the Food amp Beverage team

• Deliver exceptional guest service by creating a warm welcoming and personalized dining experience
• Present menus confidently provide detailed information on food and beverage offerings and make recommendations based on guest preferences
• Accurately record and process guest orders while ensuring prompt and efficient service delivery
• Prepare maintain and reset tables in accordance with operational and brand standards
• Serve food and beverages professionally ensuring accuracy quality presentation and adherence to service etiquette
• Collaborate effectively with restaurant kitchen and bar teams to maintain seamless service operations
• Communicate guest preferences dietary restrictions allergies and special requests accurately to the relevant teams
• Consistently maintain professional grooming appearance and conduct in line with company standards
• Comply with all health safety sanitation and food handling regulations
• Anticipate guest needs and proactively enhance the overall dining experience
• Address guest inquiries feedback and concerns promptly and professionally ensuring effective resolution
• Uphold the highest standards of luxury hospitality reflecting the organization s service culture and Forbes standards
• Maintain cleanliness organization and readiness of dining areas service stations and equipment
• Support opening closing and shift transition procedures to ensure operational efficiency
• Follow established standard operating procedures SOPs related to guest service order management and outlet operations
• Contribute to a positive team environment and actively support colleagues to achieve departmental goals

About You

• Minimum of 2 years experience in a 5-star hotel or equivalent restaurant
• Good product knowledge of international/local cuisine, beverages preparation methods.
• Secondary school diploma or above
• Fluent spoken English and one other language specified for restaurant guest demographics
• Knowledge of MS Office, POS Software will be preferred
• Customer service orientated, good communicator and interpersonal skills, good salesmanship
• Well-groomed with excellent hygiene, confident, friendly and polite
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Strong communication and interpersonal skills.
• Self-motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.