Waiter / Waitress - Catering & Banquets

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 36,000 - 58,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Other employee benefits

Job summary

Wynn Al Marjan Island is seeking a Waiter/Waitress-Catering & Banquets to join the resort’s Food & Beverage team. The role focuses on delivering a personalized dining experience while maintaining high service standards.

Ideal candidates have 2+ years in a 5-star setting, strong English and additional language skills, and a solid understanding of hygiene standards. Training includes using POS systems and delivering impeccable guest service.

Qualifications

• Minimum of 2 years’ experience in a 5-star hotel or equivalent restaurant.
• Fluent spoken English and one other language for guest demographics.
• Knowledge of food safety and hygiene standards is a plus.
• Customer service orientation with strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and provide an engaging, personalized dining experience.
• Present menus, offer recommendations, and answer questions about food and beverages.
• Take accurate orders and ensure timely delivery of all items.
• Anticipate guest needs, check on satisfaction, and provide proactive service.
• Handle guest concerns or special requests with professionalism and efficiency.
• Set up, maintain, and clear tables according to outlet standards.
• Serve food and beverages with precision and etiquette.
• Maintain cleanliness and organization of the dining area and service stations.
• Support opening, closing, and shift-change procedures.
• Follow SOPs related to service flow and guest engagement.

Skills

Customer service

Multitasking

Communication skills

Team player

English fluency

Other language knowledge

Education

Secondary school diploma or equivalent

Tools

MS Office

POS Software

Job description

Job Description

About Wynn Al Marjan Island: Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Waiter/Waitress-Catering & Banquets to join the resort’s Food & Beverage team.

The Primary Duties And Responsibilities Of This Role Are

• Greeting guests warmly and provide an engaging, personalized dining experience.
• Present menus, offer recommendations, and answer questions about food and beverages.
• Take accurate orders and ensure timely delivery of all items.
• Anticipate guest needs, check on satisfaction, and provide proactive service.
• Handle guest concerns or special requests with professionalism and efficiency.
• Ensure all interactions reflect Wynn’s service philosophy and Forbes standards.
• Set up, maintain, and clear tables according to outlet standards.
• Serve food and beverages with precision, attention to detail, and proper etiquette.
• Maintain cleanliness and organization of the dining area, side stations, and service equipment.
• Support opening, closing, and shift ‑ change procedures.
• Follow all SOPs related to service flow, order handling, and guest engagement

About You

• Minimum of 2 years’ experience in a 5-star hotel or equivalent restaurant
• Good product knowledge of international/local cuisine, beverages preparation methods.
• Secondary school diploma or above.
• Fluent spoken English and one other language specified for restaurant guest demographics
• Knowledge of MS Office, POS Software will be preferred
• Customer service orientated, good communicator and interpersonal skills, good salesmanship
• Well-groomed with excellent hygiene, confident, friendly and polite
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Strong communication and interpersonal skills.
• Excellent customer‑service mindset with attention to detail.
• Ability to multitask and remain calm in a fast‑paced environment.
• Additional languages are an advantage.
• Knowledge of food safety and hygiene standards
• Fluency in English is mandatory
• Additional languages such as Russian, German, French, or Chinese are highly desirable to accommodate international guests
• Ability to explain menu items and respond to guest inquiries in multiple languages is a strong advantage

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.