Assistant General Manager - Italian & Seafood

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 260,000 - 420,000; Full time

Benefits offered by this job

Salary in AED

Leave policy

Healthcare package

Life insurance

Incentive programs

Other employee benefits

Job summary

Wynn Al Marjan Island, UAE, seeks an Assistant General Manager – Italian & Seafood to lead the F&B team in a luxury resort setting. You will drive daily operations, uphold Forbes 5 Star standards, and ensure exceptional guest experiences across fine dining venues.

Ideal candidates have 2–3 years of leadership in fine dining, strong product knowledge, and a background in luxury hotels. Fluency in English and a European language is preferred, with an emphasis on training, budgeting, and strategic

Qualifications

• 2–3 years leadership experience in fine dining or luxury venues.
• Bachelor’s degree in hospitality management or equivalent preferred.
• Fluent English; another European language is a plus.
• Experience with budgeting basics and food safety.

Responsibilities

• Execute daily shifts to SOPs, ensuring consistency and mise en place readiness.
• Manage costs within budgets; support GM in scheduling, inventory, and cash handling.
• Develop and implement strategies and promotions to maximize revenue and seat utilization.
• Coordinate with kitchen on menu availability, dietary needs, pacing, and specials.
• Oversee reservations, waitlists, and floor plans to optimize guest flow and turnover.
• Prepare and present daily shift reports; escalate issues and propose solutions to GM.
• Support restaurant administration and maintain SOPs with leadership.
• Provide VIP service and liaise with PR/VIP teams as needed.
• Coach and supervise supervisors, captains, and service teams to meet goals.
• Schedule training plans with F&B Trainer and GM to updated SOPs.
• Adhere to policies, code of conduct, and professional appearance.

Skills

Leadership

Hospitality management

Budgeting basics

Guest service excellence

Communication

Education

Bachelor’s degree in hospitality management

WSET 2

Tools

MS Office

POS software

Job description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will belocated50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan is currently seeking an Assistant General Manager – Italian & Seafood to join the resort’s Food & Beverage team.

The primary duties and responsibilities of this role are:

• Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise en place readiness.
• Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory, and cash handling.
• Help develop and implement business strategies and promotions that maximize revenue, seat utilization, and productivity.
• Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials.
• Oversee reservations, waitlist, and floor plans to optimize turn times and guest flow.
• Prepare and present daily shift reports; escalates issues and propose solutions to the GM.
• Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts).
• Assist and carry out tasks assigned by the General Manager and leadership.
• Maintain service goals and Forbes 5 Star standards; conduct table touches and follow ups.
• Handle complaints and recovery promptly to guest satisfaction, involving the GM when appropriate.
• Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed.
• Provide day to day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals.
• Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs.
• Adhere to Company policies, Code of Conduct, and maintain a professional appearance at all times.
• Follow health & safety and food hygiene standards; champion safe work practices.
• Participate in sustainability initiatives (Reduce, re use, recycle).

About You:

The ideal candidate for this position will have the following experience and qualifications:

• 2–3 years leadership experience in fine dining (e.g., Assistant GM/Restaurant Manager), ideally in venues averaging 50+ covers/day.
• Experience in Michelin recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2
• Fluent spoken and written English, and another European Language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists.
• Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.
• Background in fine dining operations (service and basic culinary coordination).
• International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus.
• Demonstrates hands on leadership, guest focus, clear communication, and strong interpersonal skills.
• Self motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

• an attractive salary, paid in Dirhams (AED)
• an excellent leave policy
• a healthcare package
• life insurance
• incentive programs
• other employee benefits