Waiter / Waitress (Arabic Speaker)

Jumeira Rotana; Dubai; On-site; AED 29,000 - 47,000; Full time

Job summary

Jumeira Rotana in Dubai is seeking a dynamic Waiter/Waitress to join our Food & Beverage team. You will deliver professional service, greet and seat guests, and provide menu recommendations to ensure a memorable dining experience.

The candidate should have a hospitality-related diploma or degree and strong English skills, with prior experience in a busy restaurant being a plus. Attention to detail and a customer-focused attitude are essential.

Qualifications

• Diploma or degree in hospitality or vocational food & beverage training.
• Good command of English; guest service and interpersonal skills are essential.
• Experience as a waiter/waitress in a high-volume restaurant preferred.

Responsibilities

• Provide professional service to guests and ensure a memorable dining experience.
• Greet, seat and assist guests in a discreet and personalized manner.
• Acquire knowledge of the menu to offer informed recommendations.
• Monitor and maintain quality of food and beverages served.
• Handle guest complaints/queries politely and effectively.
• Maintain hygiene and cleanliness of outlet and service equipment.
• Prepare mise-en-place and support service before, during and after service.
• Minimize wastage, breakage and spoilage; upsell to guests.

Education

Diploma/degree in Hospitality

Job description

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job