Waiter/Waitress

The Arts Club; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

The Arts Club Dubai is seeking an experienced hospitality professional to staff the service station, take orders, and ensure impeccable guest experiences at the DIFC venue. You will collaborate with kitchen and bar teams, promote sales, and manage quality service for members and guests.

Responsibilities include accurate POS entry, upselling cocktails and beverages, handling feedback, and maintaining cleanliness and efficiency during opening hours.

Qualifications

• Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant.
• Excellent level of English, written and spoken.
• Desirable knowledge of cocktails.
• Knowledge of Food and Beverage applications.
• Strong organisational and time management skills with a high degree of flexibility.
• Excellent team management, communication and listening skills.
• Demonstrate integrity in all dealings and maintain high level of confidentiality.
• Ability to work long shifts and stand for the extended period of time.

Responsibilities

• Run a station during allocated schedule, including taking the orders, looking after the service for food and beverage, and making sure that the items served are correctly inputted in the point of sale
• Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback
• Liaise with the kitchen on order taking, stock levels and any special requests
• Ensure up-selling opportunities for cocktails, wine, sake and other beverages in liaison with Bar and Sommelier teams
• Handle minor complaints in a professional and courteous manner
• Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available
• Be efficient in keeping food and beverage wastage to a minimum
• Ensure that the Lounge area is clean and presentable throughout the opening times
• Monitor the daily checklist and ensure all opening and closing duties are completed

Skills

English fluency

Customer service

Upselling

Teamwork

Tools

POS system

Job description

About Us

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield. A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

What Will You Do

Your Main Duties And Responsibilities Are

• Run a station during allocated schedule, including taking the orders, looking after the service for food and beverage, and making sure that the items served are correctly inputted in the point of sale
• Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback
• Liaise with the kitchen on order taking, stock levels and any special requests
• Ensure up-selling opportunities for cocktails, wine, sake and other beverages in liaison with Bar and Sommelier teams
• Handle minor complaints in a professional and courteous manner
• Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available
• Be efficient in keeping food and beverage wastage to a minimum
• Ensure that the Lounge area is clean and presentable throughout the opening times
• Monitor the daily checklist and ensure all opening and closing duties are completed

What We Are Looking For

• Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant
• Excellent level of English, written and spoken
• Desirable knowledge of cocktails
• Knowledge of Food and Beverage applications
• Have strong organisational and time management skills with a high degree of flexibility
• Excellent team management, communication and listening skills
• Demonstrate integrity in all dealings and maintain high level of confidentiality
• Ability to work long shifts and stand for the extended period of time

The Benefits

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.