VP, Financial Institutions Sales – MEA Growth Lead

United States Citigroup; Dubai; Hybrid; AED 230,000 - 350,000; Full time

Job summary

Citi is seeking a Services team professional to manage a defined portfolio of Financial Institution clients across the Middle East and Africa. You will collaborate with Solution Sales and Product teams to deliver Services products, drive revenue, and ensure client satisfaction.

The role requires strong client relationship skills, knowledge of liquidity and payment solutions, and fluency in English with Arabic preferred.

Qualifications

• Proven experience in Client Management or Relationship Management within Financial Institutions/Transaction Banking.
• Strong knowledge of Liquidity, Payments and Trade Solutions products.
• Fluency in English; proficiency in Arabic (written and spoken) strongly preferred.

Responsibilities

• Manage a defined client portfolio across 3–5 countries in the Middle East and Africa region, ensuring client experience and service excellence.
• Coordinate with Services Solution Sales & Product Sales Managers to align activities across the portfolio and drive revenue realization.
• Support onboarding and adoption of new solutions, capture VOC feedback and action plans.
• Assist with KYC/AML requirements for opportunities within the portfolio.
• Represent Citi to clients during Product migrations and market/regulatory updates, acting as an internal client advocate.

Skills

Client management

Relationship management

Financial institutions

Transaction banking

English fluency

Arabic proficiency (preferred)

Job description

Citi is seeking a Services team professional to manage a defined portfolio of Financial Institution clients across the Middle East and Africa. You will collaborate with Solution Sales and Product teams to deliver Services products, drive revenue, and ensure client satisfaction.

The role requires strong client relationship skills, knowledge of liquidity and payment solutions, and fluency in English with Arabic preferred.