MEA CCB Services Sales Head

United States Citigroup; Dubai; On-site; AED 900,000 - 1,300,000; Full time

Job summary

Citigroup is seeking a senior MEA Services leader to drive growth in revenue and pipeline across MEA markets, headquartered locally with subsidiary operations. You will mentor teams, act as SME for cash management and trade solutions, and collaborate with sales partners to deliver client-centric financial solutions while ensuring regulatory compliance and best-in-class client experience.

The role emphasizes strategic planning, market expansion, and acting as a liaison between clients, product

Qualifications

• Extensive commercial banking experience with treasury and trade solutions knowledge.
• Bachelor's degree, potentially Master's degree.

Responsibilities

• Grow Services revenue and pipeline in MEA markets and manage regional teams.
• Lead and mentor team, provide resources and guidance to maximize performance.
• Collaborate with sales partners across verticals to drive incremental business.
• Plan resourcing and market expansion with management; review progress with exco.
• Act as a bridge between clients, banking, and product partners to capture client asks and market developments.
• Represent CCB-Services in MEA, building client engagement and commercializing solutions.

Skills

Cash management

Trade solutions

People management

Interpersonal skills

Stakeholder management

Communication

Analytical skills

Regulatory knowledge

Education

Bachelor's degree

Master's degree

Tools

Financial analytics tools

Job description

Core Responsibilities

Grow Services wins and pipeline in MEA both locally headquartered and subsidiary businessesDeliver on ambitious Services revenue growth in MEA marketsLead grow coach and mentor your team providing them with the resources and guidance to bring the best out of themBe subject matter expert for solution-based selling and foster incoming talent with the right mindsetBe an expert on all Services offerings both at the bank and the broader marketCollaborate with sales partners across verticals such as Trade Cards and Issuer Investor Services to drive incremental businessWork with management on planning resourcing and market expansionProvide solutions for all escalated client issues and co-ordinate resolution ensuring best possible client experience Keep the management team updated on progress of the team s performance with a plan on how to solve for potential challengesEstablish regular cadence to review business progress with exco leadership in both CCB and ServicesActively participate in and contribute to globally strategic initiatives for CCB-ServicesAct as a bridge between clients banking and product partners distilling and communicating key client asks and competitive market developmentsBe an ambassador for CCB-Services in the market building client engagement and commercializing the latest solutions

Skills that will help you in the Role

Expert on MEA Cash Management & Trade solutions, understanding market forces and driversExperience in managing people, demonstrating how you have helped them develop in their careersExcellent Interpersonal skills, collaboration across functions and geographies, and stakeholder managementAbility to multitask and prioritize conflicting deliverables both for clients and internallyExperience in managing client relationships, ability to influence others to support client needsKnow where to apply sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparencyCommunication, analytical, and quantitative skills for effective presentations, pitches and conversions.Ability to clearly and concisely articulate complex ideasAbility to identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trendsDemonstrate thought leadership, vision and execution capability for future ambition and growthIn-depth knowledge of regulations, market practices and bank operations.

Qualifications

Extensive commercial banking experience and treasury and trade solutions knowledgeProven track record of initiating, executing and growing complex client relationshipsBachelor's degree, potentially Master's degree