Visa Operations & Sales Specialist

NADIA; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

NADIA is seeking a Visa Operations & Sales Executive in Dubai to handle end-to-end visa processing and consult travelers on options and fees. You will convert inquiries into bookings while delivering accurate documentation and timely updates.

Ideal candidates have 1–4 years UAE travel agency experience, practical knowledge of UAE immigration portals, and a track record in travel sales and lead conversion. A bachelor's degree in Hospitality, Tourism, or Business Admin is preferred.

Qualifications

• 1–4 years of UAE-based travel agency experience.
• Practical knowledge of UAE immigration and visa portals.
• Strong travel sales, customer consultation and lead-conversion skills.
• Bachelor's degree, diploma or equivalent in Hospitality, Tourism, Business Administration or related field.

Responsibilities

• Handle end-to-end processing of tourist and visit visas.
• Process express entry permits, visa extensions, A2A applications, and status changes.
• Work with immigration portals and ensure timely submissions.
• Monitor applications and coordinate visa issuance.
• Contact and qualify inbound leads from digital marketing campaigns.
• Consult customers on visa options, requirements and fees.
• Convert inquiries into confirmed visa bookings.
• Promote single-entry and multiple-entry visas and meet sales targets.
• Handle inquiries via calls, WhatsApp and email.
• Explain visa requirements, documentation and processing timelines.
• Maintain professional communication and provide regular updates.
• Build relationships to generate repeat business and referrals.
• Verify passports, photographs, financial documents and other supporting documents.
• Ensure application accuracy before submission.
• Minimize rejections through document verification.
• Follow up on pending applications and keep customers informed.
• Ensure timely delivery of approved e-visas.
• Promote repeat bookings and additional services such as travel insurance.

Skills

Travel sales

Customer consultation

Lead conversion

Visa processing

Education

Bachelor's degree in Hospitality, Tourism, or Business Administration

Job description

NADIA is seeking a Visa Operations & Sales Executive in Dubai to handle end-to-end visa processing and consult travelers on options and fees. You will convert inquiries into bookings while delivering accurate documentation and timely updates.

Ideal candidates have 1–4 years UAE travel agency experience, practical knowledge of UAE immigration portals, and a track record in travel sales and lead conversion. A bachelor's degree in Hospitality, Tourism, or Business Admin is preferred.