VIP Hostess - FZN by Bjorn Frantzen

Atlantis; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Atlantis Resorts is hiring a VIP Hostess in Dubai, UAE for FZN by Bjorn Frantzen at Atlantis, The Palm. This guest-facing role greets guests on arrival, coordinates seating and delivers a polished, personalized welcome in a luxury dining setting.

You will work with the restaurant team to manage guest flow during busy service, maintain a warm and professional experience, and contribute to a memorable dining experience for high-end guests.

Qualifications

• Approximately two years of experience in a luxury hotel or high-end restaurant.
• Excellent communication skills and polished guest-service approach.

Responsibilities

• Guest Welcome and Seating: Greet guests promptly and guide them to tables.
• VIP Guest Experience: Deliver personalized service and maintain high standards during dining.
• Team Collaboration: Work with restaurant staff to coordinate guest arrivals and seating.

Job description

Job Snapshot

Role: VIP Hostess

Location: Dubai, UAE

Industry: Hospitality

Function: Host-Hostess

Experience: 2 years in a luxury hotel or high-end restaurant

Job Type: Full Time

Position Overview Atlantis Resorts is hiring a VIP Hostess in Dubai, UAE for FZN by Bjorn Frantzen at Atlantis, The Palm. This guest-facing hospitality role serves as the first point of contact for restaurant guests, combining polished communication, efficient table coordination and personalized service to create a welcoming arrival and memorable dining experience.

Job Details

Country: UAE

City: Dubai

Industry: Hospitality

Function: Host-Hostess

Salary: Not disclosed

Gender: No Preference

Candidate Nationality: Not specified

Job Type: Full Time

Work Arrangement: On-site

About the Role

As a VIP Hostess at FZN by Bjorn Frantzen, you will welcome guests from the moment they arrive and help shape their first impression of the restaurant. The position requires natural conversation, attentive service and the ability to remain organized in a fast-paced luxury dining environment. You will work closely with the restaurant team to coordinate guest arrivals and seating while maintaining a warm and professional experience.

Guest Welcome and Seating

• Greet guests promptly and professionally upon arrival.
• Create a positive first impression through attentive and personalized interaction.
• Inform guests of expected waiting times when applicable.
• Monitor and manage the restaurant waiting list.
• Escort guests to their tables.
• Maintain effective communication throughout the arrival and seating process.
• Bid guests a warm farewell when they leave the restaurant.

VIP Guest Experience

A natural and confident approach to guest interaction is central to this position. You will use strong communication and customer service skills to engage guests appropriately while supporting the refined service standards expected within a high-end restaurant.

You should be comfortable handling multiple guest requirements while maintaining composure, efficiency and attention to detail during busy service periods.

Team Collaboration

The VIP Hostess works as part of the wider restaurant team, coordinating effectively with colleagues to support smooth guest flow and dining operations. Success in the role requires a positive team approach, efficient communication and the ability to adapt quickly within a fast-paced food and beverage environment.

About You

International exposure in a similar position is preferred.

Alternatively, candidates should have approximately two years of experience within a luxury hotel or high-end restaurant environment. Excellent communication skills are essential, together with a polished guest-service approach and the ability to work effectively as part of a team.

Training and Development

The role provides access to internal and external training designed to strengthen service skills and develop food and beverage knowledge. Ongoing guidance and leadership support will help you continue building your capabilities within luxury restaurant operations.

Working at Atlantis

Atlantis offers a competitive tax-free salary paid in UAE Dirhams, together with food and beverage privileges, discounted rates at Kerzner properties worldwide, comprehensive health insurance with dental coverage, annual flights home, life insurance, an incentive program, and colleague wellness and social initiatives.

About Atlantis

The Palm Atlantis, The Palm is part of Kerzner International and is located on the crescent of Dubai 's Palm Island. The resort features 1,544 rooms, suites and signature suites alongside world-class dining, waterpark attractions, an aquarium housing 65,000 marine animals and marine experiences at Dolphin Bay. More than 6,000 colleagues representing 129 nationalities contribute to the wider Atlantis Dubai operation.