VIP F&B Butler Services Manager

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 680,000 - 900,000; Full time

Job summary

Wynn Al Marjan Island in Abu Dhabi is seeking a Manager - F&B Butler Services to join the resort's Food & Beverage team. You will own service strategy for Sky Gaming and Salon Priv, and lead the Butler Services management across VIP venues, bars and lounges, ensuring a consistent Wynn service culture.

The ideal candidate brings 7+ years in luxury F&B with at least 3 years in management, strong leadership, and exceptional discretion. English fluency is required and multi-lingual skills are a plus.

Qualifications

• Minimum 7 years of progressive luxury F&B experience in a resort, club or VIP environment.
• At least 3 years in a management position overseeing service teams.
• Strong leadership, discretion and decision-making under pressure.
• Fluent written and spoken English; multilinguals are advantageous.

Responsibilities

• Own the service strategy and daily operating standards for Sky Gaming and Salon Priv.
• Lead F&B Butler Services management across VIP venues, aligning staffing and guest coverage.
• Set non-negotiable standards for discretion, privacy, responsiveness and product knowledge.
• Translate VIP guest preferences into documented service plans for shifts.
• Oversee beverage, wine and bespoke dining delivery within venues, collaborating with leaders.
• Approve procedures, rituals, checks and escalation pathways for guest requests.
• Manage rosters, leave, breaks and deployment to protect labor efficiency.
• Lead recruitment, onboarding, progression planning and performance management.
• Co-ordinate with Stakeholders for sensitive VIP matters and service recovery.

Skills

Luxury F&B service

VVIP / high-limit service

Leadership

Discretion & integrity

Multicultural team leadership

Microsoft Office

POS systems

English proficiency

Tools

POS systems

MS Office

Job description

Wynn Al Marjan Island in Abu Dhabi is seeking a Manager - F&B Butler Services to join the resort's Food & Beverage team. You will own service strategy for Sky Gaming and Salon Priv, and lead the Butler Services management across VIP venues, bars and lounges, ensuring a consistent Wynn service culture.

The ideal candidate brings 7+ years in luxury F&B with at least 3 years in management, strong leadership, and exceptional discretion. English fluency is required and multi-lingual skills are a plus.