VIP Gaming Butler – Luxury F&B Concierge

Wynn Al Marjan Island; Ras Al Khaimah; Presencial; AED 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Life Insurance

Incentive Programs

Leave policy

Descripción de la vacante

Wynn Al Marjan Island is seeking a Gaming Butler for its Sky Gaming and Salon Privé experiences. The role requires luxury F&B background, strong guest service with VIP guests, and the ability to work discreetly around active gaming.

You will prepare salons, take refined beverage and culinary orders, and coordinate with multiple teams to ensure seamless delivery while maintaining privacy and professionalism in a high-end resort environment.

Formación

• Experience in luxury F&B, butler, private club, or high-end resort environments.
• Excellent guest interaction and service delivery with VIPs.
• Strong communication, memory for preferences, and cultural awareness.

Responsabilidades

• Provide discreet, anticipatory food and beverage service to VIP and VVIP guests in Sky Gaming and Salon Privé.
• Prepare private salons and service stations before arrival and maintain readiness.
• Review guest preferences, allergies and instructions; protect privacy and confidentiality.
• Welcome guests with polished brevity and orient them to salon features during gaming activity.
• Take orders, make recommendations, and deliver beverages and light fare to spec.
• Coordinate with bartenders, culinary, runners, hosts, and gaming operations for timely service.
• Monitor service timing and guest cues; maintain calm presence around active play.
• Check quality, temperature, and presentation of all items before entering salons.
• Record orders and charges accurately; manage complimentary or hosted services per SOPs.
• Maintain salons, pantries, and stations, report shortages or defects to supervisor.
• Handle guest concerns within authority and escalate sensitive issues promptly.

Conocimientos

VIP guest service

Discretion

Multitasking

Fluent English

Guest communication

Teamwork

Descripción del empleo

Wynn Al Marjan Island is seeking a Gaming Butler for its Sky Gaming and Salon Privé experiences. The role requires luxury F&B background, strong guest service with VIP guests, and the ability to work discreetly around active gaming.

You will prepare salons, take refined beverage and culinary orders, and coordinate with multiple teams to ensure seamless delivery while maintaining privacy and professionalism in a high-end resort environment.