VIP Crypto Relationships Lead – MENA & Global Growth

Bybit; Abu Dhabi; On-site; AED 300,000 - 520,000; Full time

Benefits offered by this job

Study Growth Fund

Internal Events

Global Collaboration

Career Advancement

Internal Mobility

Job summary

Bybit in the UAE is seeking an enthusiastic Relationship Manager to join its VIP team in the MENA region, serving as the primary point of contact to further enhance customer experience, foster client loyalty, and drive business success in the region.

You will manage a portfolio of global VIP clients, build strong relationships, and coordinate with cross-functional teams to deliver tailored crypto trading and wealth services within a fast-paced, global platform.

Qualifications

• Experience with client portfolio management including high net-worth or institutional clients.
• Experience in trading platforms or exchanges is advantageous.
• Sales and client services background in international finance preferred.
• Strong written and verbal communication skills.
• Able to work under pressure with tight deadlines and multi-tasking.

Responsibilities

• Perform client acquisition and relationship management for global VIP clients.
• Build rapport and expand relationships through frequent, proactive communication.
• Develop and optimize customer service processes and tracking for key accounts.
• Analyze client behavior and generate key customer analysis reports.
• Coordinate with stakeholders across departments to provide optimal service solutions.

Skills

Relationship management

Client services

Communication skills

Multitasking

Crypto industry knowledge

Job description

Bybit in the UAE is seeking an enthusiastic Relationship Manager to join its VIP team in the MENA region, serving as the primary point of contact to further enhance customer experience, foster client loyalty, and drive business success in the region.

You will manage a portfolio of global VIP clients, build strong relationships, and coordinate with cross-functional teams to deliver tailored crypto trading and wealth services within a fast-paced, global platform.