VIP Client Relations Officer – Russian Speaker (Dubai)

Confidential; United Arab Emirates; Presencial; AED 102 000 - 122 000; Tempo integral

Resumo da oferta

Confidential in Dubai seeks a polished Guest Relations Executive to deliver exceptional client service across the journey—from initial contact to ongoing support. You will maintain confidentiality and uphold our professional standards while representing the brand across channels.

You will greet clients, handle inquiries, coordinate with internal teams, and ensure accurate records. Fluent Russian and English communication is essential, with at least 2 years UAE experience in luxury or high-end

Qualificações

• 2+ years UAE-based experience in customer service or client relations
• Excellent verbal and written communication in Russian and English
• Discreet, reliable and client-focused attitude

Responsabilidades

• Serve as the first point of contact for clients and provide prompt, professional assistance
• Manage client communications via phone, email, and in person with a high level of service
• Present and explain services clearly to new and existing clients
• Maintain accurate client records and logs
• Handle client concerns with empathy and resolution-focused communication
• Coordinate with internal departments to ensure smooth service delivery
• Uphold confidentiality in all client dealings

Conhecimentos

Customer service

Bilingual Russian/English

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Confidential in Dubai seeks a polished Guest Relations Executive to deliver exceptional client service across the journey—from initial contact to ongoing support. You will maintain confidentiality and uphold our professional standards while representing the brand across channels.

You will greet clients, handle inquiries, coordinate with internal teams, and ensure accurate records. Fluent Russian and English communication is essential, with at least 2 years UAE experience in luxury or high-end