Vice President, Head of Sales Operations, CEMEA

Visa; Dubai; On-site; AED 700,000 - 1,200,000; Full time

Job summary

Visa is seeking a highly strategic, commercially-minded leader to serve as Vice President, Head of Sales Operations, CEMEA. The role drives commercial operating framework, sales planning, analytics, and AI-enabled solutions to accelerate growth across the region.

The successful candidate will lead development of scalable models, performance dashboards, and governance across the regional sales organization, partnering with country managers and global teams to maximize revenue and seller

Qualifications

• 10+ years in sales operations or commercial leadership
• Experience leading regional teams and cross-functional projects

Responsibilities

• Lead the development and execution of the regional sales operating model.
• Set quotas, forecasts, and performance dashboards.
• Drive transformation initiatives to simplify workflows and improve seller productivity.
• Collaborate with Country Managers and Global Sales Ops to align with growth strategy.

Skills

Strategic leadership

Sales operations

Data analytics

Cross-functional collaboration

AI-driven transformation

Tools

Salesforce

Tableau

Power BI

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Position Summary

Visa is seeking a highly strategic, commercially-minded, and transformational leader to serve as Vice President, Head of Sales Operations, CEMEA.

This role sits at the intersection of commercial strategy, operational excellence, sales transformation, data, technology, and AI innovation. As the senior leader responsible for Sales Operations across the CEMEA region, the successful candidate will drive the operational and strategic capabilities that enable commercial growth, accelerate market penetration, improve seller productivity, and strengthen organizational effectiveness.

The Vice President will serve as a key member of the regional leadership ecosystem and a trusted advisor to the CEMEA President, Country Managers, Functional Leaders, and Global Sales Operations leadership. The role is accountable for shaping and executing the commercial operating framework that supports Visa's growth ambitions across one of the company's most diverse and dynamic regions.

The successful candidate will lead the development of scalable operating models, performance management frameworks, sales planning processes, technology strategies, analytics capabilities, and AI-enabled solutions that drive business outcomes and improve commercial execution. This leader will champion transformational initiatives that simplify the seller experience, enhance client engagement, improve decision-making, and maximize revenue growth opportunities across the region.

Key Responsibilities

Commercial Strategy, Sales Planning & Organizational Effectiveness

Lead the development and execution of CEMEA's sales operating model, ensuring alignment with Visa's growth strategy and long-term business objectives.

Responsibilities

• Drive regional sales strategy development in partnership with the CEMEA President and Regional Leadership Team.
• Design and evolve customer segmentation, account coverage, and client prioritization frameworks that maximize commercial growth opportunities.
• Establish market and territory strategies that optimize resource deployment and seller effectiveness.
• Develop and govern account planning methodologies that strengthen client engagement and pipeline development.
• Lead annual and multi-year sales planning processes, including resource allocation, investment prioritization, and organizational capacity planning.
• Assess market opportunities, competitive dynamics, and growth trends to inform commercial strategy.
• Partner with Country Managers and functional leaders to continuously enhance organizational effectiveness and sales structures.
• Drive clarity, consistency, and scalability across regional commercial operating models.

Commercial Performance Management

Drive a culture of accountability, performance excellence, and disciplined execution across the sales organization.

Responsibilities

• Lead quota setting, target allocation, and sales performance management processes across the region.
• Partner with Global Sales Operations, Finance, and Human Resources to design and implement incentive compensation and performance frameworks.
• Develop and govern KPIs, performance scorecards, sales productivity metrics, and executive dashboards.
• Provide actionable insights that improve revenue growth, seller productivity, client expansion, and pipeline conversion.
• Lead monthly, quarterly, and annual business reviews with senior executives.
• Deliver forecasting insights and performance analyses that support strategic decision-making.
• Identify performance risks, resource gaps, and growth opportunities to improve commercial outcomes.
• Drive operating rigor and governance across all levels of the sales organization.

Sales Process Excellence & Commercial Transformation

Own the design, governance, and optimization of sales processes that improve efficiency, scalability, and growth.

Responsibilities

• Serve as executive sponsor and business owner for end-to-end sales processes, including lead generation, opportunity management, pipeline governance, forecasting, deal management, and contracting workflows.
• Establish best-in-class sales standards, methodologies, and governance frameworks.
• Lead large-scale transformation initiatives that improve seller experience, customer experience, and revenue conversion.
• Simplify and automate core workflows to increase selling capacity and reduce administrative burden.
• Drive forecasting accuracy and pipeline discipli