Vice President, Head of Visa Direct, CEMEA

PowerToFly; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

A leading payment technology company is seeking an experienced professional to manage the Visa Direct operations in the CEMEA region. The role involves strategic planning, performance management, and collaboration with key stakeholders to enhance movement of money while ensuring compliance with policies. Candidates should possess substantial experience in payments and a strong focus on client service. This role offers a unique opportunity to influence new payment flows and contribute to substantial revenue growth.

Qualifications

• 15 years of work experience with a Bachelor’s Degree.
• 10 years of work experience with an Advanced degree.
• 8 years of work experience with a PhD.
• Excellent problem solving skills with a strong focus on serving clients

Responsibilities

• Build and deliver the CEMEA Visa Direct.
• Develop regional Annual Operating Plan.
• Lead development of strategic questions for CEMEA.
• Manage performance and business reviews.
• Work with Issuer and Acquirer to enable payments.
• Refine client implementation and support model.
• Assess Visa Direct policy rules and collaborate with Policy and Rules teams on changes
• Refine client implementation and account management for scale and excellence with Operations, Risk and Client Services
• Implement and maintain regional pricing framework aligned with global policy while considering regional competition
• Identify and build partnerships with key payment aggregators in the CEMEA value chain
• Coordinate with Global Money Movement Operating Committee for strategy, pricing, platform and operations

Skills

Strong attention to detail

Excellent problem solving

Client service focus

Education

Bachelor’s Degree

Advanced Degree (e.g. Masters/MBA/JD/MD)

PhD

Job description

Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund transfers/disbursements to accounts around the world using push payment technology. Visa Direct consumer and business applications include person to person (P2P) transfer, person to micro‑business transfer (e.g. payments to landscaper), cross‑border remittance and funds disbursements (e.g., marketplace seller payouts, insurance claim disbursements, acquirer merchant settlement). Visa Direct has opened up numerous new payment flows for Visa that will unlock $1B in new revenue over the next 5 years. Currently, the push payments market globally is estimated to be an $80T of payment volume, replacing cash, checks, and ACH to move money in real‑time.

This role will be responsible for building and delivering the CEMEA Visa Direct, which is part of new payment flows in the region. This will report into the Global Head of Visa Direct and will require significant influencing skills and interactions with internal and external executives, development and implementation of strategic plans and objectives in alignment with the corporate and regional strategy, and a decision‑making that directly impacts the move money strategy and financial results. Responsibilities include building and running the Visa Direct and money movement business model, including:

• Regional Annual Operating Plan– Build annual operating plan, including identifying key initiatives, coordinating fees, payment volume and revenue forecasting, coordinated thru regional operating team
• Strategy and New Use Cases– Lead development of key strategic questions for CEMEA money movement, e.g., building acceptance and transaction volumes across CEMEA, expansion of new use cases, acceleration of push payments across new payment rails, in‑bound and out‑bound cross‑border payments, competitive positioning and pricing. This is particularly important given the huge opportunities we have in CEMEA as a big receive region.
• Performance Management– Develop and lead regular performance management cadence including business reviews, internal communication and governance process
• Issuer Enablement– Ensure strong Issuer fast funds coverage and approval rates; work with VD Operations and Risk team to identify issues and execute plans
• Acquirer and Processor Enablement– Working with regional and global acquirer sales/account executives to identify and enable critical enablers to support real time payments and push payments volume forecasts
• Merchant Uptake– Working with regional and global sales/account executives to identify and enable use cases with targeted scale merchants to support push payments volume forecasts
• Policy & Compliance- Evaluate applicable Visa Direct rules to use cases and client solution constructs. Collaborate with the Global VD Policy and Rules team on changes to existing policies or the creation of new ones. Support resolution of compliance issues in partnership with Compliance & Client Services teams.
• Client implementation and support model– Refine client implementation and account management support model to ensure scalability and excellence; work with VD Operations and Risk and Client Services support teams to refine and execute
• Pricing and incentive framework– Implement and maintain regional pricing framework to support deal management process for regional sales efforts… Efforts should work within global pricing strategy/policy, pricing operations, while taking into account the regional competitive environment
• Partnership model– identify and build operating partnerships with key points of payment aggregation in the CEMEA value chain
• Global Money Movement Operating Committee– Work with partner Visa Direct and real time payments teams including global strategy, pricing, platform and operations to best execute in CEMEA and support the growth of Visa Direct and real time payments globally

Qualifications

Basic Qualifications

• 15 years of work experience with a Bachelor’s Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or at least 8 years of work experience with a PhD

Preferred Qualifications

• 15 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD or PhD)
• Strong attention to detail
• Excellent problem solving skills with a strong focus on serving clients

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.