VAS Sales Excellence Leader - UAE

Bayut; Dubai; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

A fast paced, high performing team.

Multicultural environment with over 60

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts at multiple vendors

Rewards & Recognitions

Learning & Development opportunities

Job summary

Bayut & dubizzle, part of the Dubizzle Group, seeks a Sales Excellence Manager for VAS to strengthen sales processes, CRM discipline, and funnel conversion across B2C and B2B channels in the UAE. You will lead performance frameworks, dashboards, and governance to drive revenue and productivity.

You will collaborate with Product, Marketing and CLM teams, shape incentive schemes, and drive continuous improvement through analytics and scalable best practices in a fast-paced, diverse environment.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Engineering or a related discipline, or equivalent professional experience.
• 5-8 years of experience in Sales Excellence, Sales Operations, Commercial Excellence, Revenue Operations or Sales Strategy.
• Experience in a large or fast-paced sales organisation with proven record of improving funnels, conversion and productivity.
• Experience in automotive, marketplaces, fintech, banking, insurance or digital businesses is highly desirable.
• Experience across both B2C and B2B sales environments is an advantage.
• Strong understanding of sales funnels, conversion metrics, performance management, CRM systems, pipeline management and sales analytics.
• Understanding of commercial forecasting, target setting and capacity planning, incentive design and sales governance.
• Highly analytical, with the ability to translate data into commercial actions and clear recommendations.
• Advanced Excel or Google Sheets and reporting capability; experience with CRM and BI or reporting tools.
• Strong project management, stakeholder management, communication and presentation skills.
• Able to move effectively between strategic analysis and hands-on execution.
• Commercially minded, execution-focused and comfortable challenging existing processes.
• Collaborative and confident working directly with senior leadership and cross-functional teams.
• Disciplined, proactive and committed to building a high-performance sales culture.

Responsibilities

• Own the sales performance framework across VAS teams and products.
• Track performance against revenue, volume, conversion and productivity targets.
• Develop dashboards and scorecards covering individual, team, channel and product performance.
• Identify underperformance, funnel leakage and opportunities to improve conversion.
• Conduct regular performance reviews with sales managers and commercial leadership.
• Benchmark performance across teams and identify best practices that can be scaled.
• Support weekly, monthly and quarterly commercial reviews, forecasts and planning.
• Own visibility of the end-to-end sales funnel, from lead generation through conversion and revenue realisation.
• Analyse conversion rates by source, salesperson, customer segment, product and channel.
• Identify high-intent customer segments and ensure sales capacity is allocated effectively.
• Develop initiatives to improve lead response, follow-up, conversion and cross-selling.
• Partner with CRM and CLM teams to improve lead nurturing, retargeting and reactivation.
• Establish clear lead qualification, prioritisation and distribution rules.
• Define and continuously improve VAS sales processes, SOPs and ways of working.
• Drive strong CRM adoption and data discipline across commercial teams.
• Ensure accurate pipeline management, lead status updates and opportunity tracking.
• Simplify sales processes to reduce administrative workload and increase customer-facing time.
• Identify opportunities for automation and technology to improve sales productivity.
• Build frameworks to increase penetration of multiple VAS products across the customer base.
• Track Finance, Insurance, Inspection and other VAS penetration by salesperson, team, channel and customer segment.
• Identify opportunities to cross-sell products throughout the customer journey.
• Partner with Product, Marketing and CLM teams to develop targeted commercial campaigns.
• Support the launch and commercialisation of new VAS products.
• Support the design and continuous improvement of sales targets, commission structures and incentive schemes.
• Ensure incentives align with revenue, profitability, conversion and strategic priorities.
• Establish clear commercial KPIs and performance standards.
• Monitor sales quality to ensure growth does not come at the expense of customer experience or operational efficiency.
• Identify capability gaps across the sales organisation.
• Work with sales managers and Learning and Development to develop targeted coaching and training initiatives.
• Create playbooks, scripts and best-practice frameworks for different products and customer segments.
• Help establish a consistent, high-performance sales culture across VAS.
• Translate commercial data into clear, actionable recommendations.
• Support sales forecasting, target setting and capacity planning.
• Analyse sales productivity and recommend optimal team structures and resource allocation.
• Develop business cases for new sales initiatives, channels and process improvements.
• Provide the Commercial Director with insights to support commercial decision-making.

Skills

Analytical skills

CRM systems

Sales analytics

Forecasting

Excel

Education

Bachelor's degree in Business/Finance/Economics/Engineering

Tools

BI or reporting tools

Job description

Bayut & dubizzle, part of the Dubizzle Group, seeks a Sales Excellence Manager for VAS to strengthen sales processes, CRM discipline, and funnel conversion across B2C and B2B channels in the UAE. You will lead performance frameworks, dashboards, and governance to drive revenue and productivity.

You will collaborate with Product, Marketing and CLM teams, shape incentive schemes, and drive continuous improvement through analytics and scalable best practices in a fast-paced, diverse environment.