Sales Support - VAS

dubizzle; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Fast-paced team

Multicultural environment

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Rewards & Recognitions

Learning & Development opportunities

Job summary

Bayut & dubizzle is seeking a Sales Support - VAS in the UAE to monitor KPI reports, coordinate invoices with b2b vendors, and handle telesales for multi-products and services. The role requires strong English and Arabic communication, CRM experience, and a customer-first attitude.

You will support finance and insurance leads, track partner payments, and maintain accurate records of customer interactions while contributing to a fast-paced, high-performing team environment.

Qualifications

• Minimum of secondary education.
• Automotive / banking / sales support experience in the UAE.
• Familiarity with the automotive industry.
• Past experience using CRM software.
• Detail oriented and data-entry capable.
• Strong automotive market knowledge.
• Excellent customer service attitude and work ethic.
• Excellent verbal communication in English and Arabic.
• Professional demeanour and telephone etiquette.
• Ability to multitask, prioritise, and manage time effectively.

Responsibilities

• Monitor SOP and TAT for Finance and Insurance leads.
• Follow up and track payments from partner banks.
• Listen to customers' questions and provide accurate responses.
• Record details of Non-Dubizzle customer contacts and actions taken.
• Handle telesales for VAS products and services.

Skills

Bilingual English-Arabic

Customer service

Detail oriented

Time management

Multitasking

Education

Secondary education

Tools

CRM software

Job description

Job Description:

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

In this role, you will:

• Monitor SOP and TAT for Finance and Insurance leads;


• Follow up and track our payments from our partner banks;


• Listen to customers' questions and concerns and provide accurate answers/responses;


• Record details of Non-Dubizzle customer contacts and actions taken;


• Handle telesales for our VAS products & services

Requirements

• A minimum of secondary education


• Automotive / banking / sales support experience in the UAE


• Familiarity with the automotive industry


• Past experience using CRM software


• Detail oriented


• Strong Automotive market knowledge


• Strong customer service attitude, work ethic, and a drive for success


• Excellent verbal communication skills in English and Arabic


• Must possess excellent data entry skills


• Maintain a positive work atmosphere with a culture of respect for others


• Self-discipline


• Professional demeanour and telephone etiquette


• Ability to multitask, prioritise, and manage time effectively


• Ambitious, positive and committed attitude

Benefits

• A fast paced, high performing team


• Multicultural environment with over 60 different nationalities


• Competitive Tax-free Salary


• Comprehensive Health Insurance


• Annual Air Ticket Allowance


• Employee discounts at multiple vendors across the emirates


• Rewards & Recognitions


• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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