Upscale Waiter/Waitress - Curate Luxury Guest Experiences

One&Only Resorts; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

One&Only The Palm in Dubai is seeking a skilled Waiter/Waitress to provide a flawless dining experience for guests in a luxury setting. You will maintain impeccable service standards, assist guests with menus, and coordinate with kitchen and bar teams to ensure timely, accurate service.

The ideal candidate has 2-3 years in upscale hospitality, excellent English communication, and a calm demeanor under pressure.

Qualifications

• Experience in upscale luxury hospitality or five-star hotels.
• Excellent spoken and written English.
• Middle East/GCC experience is an advantage.

Responsibilities

• Provide highest level of customer service in a professional, hospitable manner.
• Maintain cleanliness and presentable outlets at all times.
• Work well individually and in a team with serving and kitchen staff.
• Listen and respond to customer complaints to ensure guest satisfaction.
• Follow strict hygiene procedures and comply with Food & Beverage regulations.
• Display knowledge of food, wine, and liquor menus to aid service.
• Perform opening and closing procedures as trained.
• Report customer needs and issues to the Manager/Assistant Manager.

Skills

Customer service excellence

Team collaboration

English communication

Attention to detail

Job description

One&Only The Palm in Dubai is seeking a skilled Waiter/Waitress to provide a flawless dining experience for guests in a luxury setting. You will maintain impeccable service standards, assist guests with menus, and coordinate with kitchen and bar teams to ensure timely, accurate service.

The ideal candidate has 2-3 years in upscale hospitality, excellent English communication, and a calm demeanor under pressure.