Luxury Restaurant Hostess - Guest Experience

One&Only Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

One&Only The Palm in Dubai is seeking a Restaurant Hostess to create a warm and welcoming atmosphere, ensuring every guest enjoys a seamless dining experience from arrival to seating. You will oversee reservations and seating flow, maintain guest engagement, and assist with VIP arrangements while upholding our brand standards and presenting impeccable service at the restaurant entrance.

This role requires 1–2 years in upscale five-star settings, excellent English, and a collaborative spirit

Qualifications

• 1–2 years of experience in upscale 5-star hotel or resort restaurant.
• Strong knowledge of food & beverage service standards.
• Excellent presentation, interpersonal skills, and ability to engage a high-profile clientele.
• Fluent English required; additional language is a plus.

Responsibilities

• Greet and welcome guests as they arrive.
• Manage reservations, walk-ins, and waiting lists.
• Escort guests to tables and present menus.
• Coordinate seating to optimize turnover and service flow.
• Maintain a clean and organized hostess area.
• Handle guest requests professionally and escalate when needed.

Skills

Guest service

Interpersonal skills

English proficiency

Job description

One&Only The Palm in Dubai is seeking a Restaurant Hostess to create a warm and welcoming atmosphere, ensuring every guest enjoys a seamless dining experience from arrival to seating. You will oversee reservations and seating flow, maintain guest engagement, and assist with VIP arrangements while upholding our brand standards and presenting impeccable service at the restaurant entrance.

This role requires 1–2 years in upscale five-star settings, excellent English, and a collaborative spirit