University Front Desk & Admin Coordinator

MDX Dubai and Dhabi Contracting LLC; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

Middlesex University Dubai is seeking a professional Front Desk Officer to act as the first point of contact for students and visitors. The role also provides comprehensive administrative support to the university and is based on campus in Dubai.

The successful candidate will greet visitors, manage the reception, handle inquiries by phone, email and in person, and support administrative tasks including records, mail and travel arrangements. Open days and events require coordinated support.

Qualifications

• Related and appropriate practical experience in customer service
• Calm and effective in dealing with staff and students

Responsibilities

• Greet and assist visitors, students, faculty, and staff, leaving a positive first impression.
• Manage the reception area to stay tidy, organized and welcoming.
• Answer calls promptly and direct to appropriate departments.
• Maintain records of visitors and appointments with confidentiality.
• Support mail, deliveries, travel arrangements, reports and event setup.
• Coordinate with departments and facilities for smooth operations.
• Assist during University events and open days.

Skills

Customer service

Communication

Administrative tasks

Job description

Middlesex University Dubai is seeking a professional Front Desk Officer to act as the first point of contact for students and visitors. The role also provides comprehensive administrative support to the university and is based on campus in Dubai.

The successful candidate will greet visitors, manage the reception, handle inquiries by phone, email and in person, and support administrative tasks including records, mail and travel arrangements. Open days and events require coordinated support.