Bilingual Front Desk & Visitor Services Coordinator

University of Dubai; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

University of Dubai is seeking a Receptionist for its Dubai campus. The role involves answering calls, greeting visitors, directing inquiries, and coordinating courier services, with a focus on accuracy and courteous service.

Required qualifications include fluency in Arabic and English, punctuality, strong MS Office skills, and a good understanding of university enrollment policies. UAE national candidates are preferred and capacity to coordinate with multiple departments is essential.

Qualifications

• Fluent in Arabic and English (spoken and written).
• Punctual and patient when handling callers and guests.
• General knowledge of university enrollment and admission policies and procedures.
• Strong interpersonal skills.
• Excellent knowledge of MS Office programs.

Responsibilities

• Greet visitors and students and provide general information in person or by telephone.
• Screen call requests and dial numbers as authorized.
• Receive and transfer incoming calls; document unanswered calls.
• Coordinate local and international courier services and related logistics.
• Assist other departments as needed; perform other duties as assigned by supervisor.

Skills

Bilingual Arabic/English

Punctuality

Interpersonal skills

MS Office proficiency

University policies knowledge

Education

Secondary Education Certificate

Tools

MS Office

Job description

University of Dubai is seeking a Receptionist for its Dubai campus. The role involves answering calls, greeting visitors, directing inquiries, and coordinating courier services, with a focus on accuracy and courteous service.

Required qualifications include fluency in Arabic and English, punctuality, strong MS Office skills, and a good understanding of university enrollment policies. UAE national candidates are preferred and capacity to coordinate with multiple departments is essential.