UAE Retail Expert: Customer Experience & Product Pro

Apple; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Apple Retail in Abu Dhabi is seeking an Expert who combines in-depth knowledge of Apple products with outstanding customer service. You will sell devices and services, demonstrate ownership opportunities, and deliver an only-at-Apple experience that inspires customers and drives results.

You will stay current on the Apple ecosystem, help peers with product questions, share knowledge, and contribute to an inclusive, fast-paced store culture.

Qualifications

• Experience in retail or sales or related work experience.
• Availability to work nights, weekends, and public holidays in the store.

Responsibilities

• Demonstrate and sustain top-performing sales and service to Apple customers by understanding their needs, presenting products and services, and educating on relevant ways to buy.
• Stay up to date on Apple products, services, and purchase options.
• Support peers by sharing knowledge and assisting in ownership opportunities.
• Maintain accuracy and follow guidance.
• Provide customer service across store areas.
• Contribute to an inclusive environment and Apple's values in daily activities.

Skills

Product knowledge

Customer service

Sales skills

Mentoring

Job description

Apple Retail in Abu Dhabi is seeking an Expert who combines in-depth knowledge of Apple products with outstanding customer service. You will sell devices and services, demonstrate ownership opportunities, and deliver an only-at-Apple experience that inspires customers and drives results.

You will stay current on the Apple ecosystem, help peers with product questions, share knowledge, and contribute to an inclusive, fast-paced store culture.