UAE - Specialist: Seasonal, Part-time

Apple; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Apple Store in the UAE is seeking team members to deliver exceptional customer service, understand client needs, and guide them through product options. You will share product knowledge, educate customers on purchase paths, and support peers to ensure a seamless buying experience.

Responsibilities include staying informed about Apple offerings, maintaining store guidance, and contributing to an inclusive, diverse environment while upholding Apple values in daily activities.

Qualifications

• Excellent customer service skills.
• Strong communication abilities with customers.
• Good product knowledge and the ability to learn Apple products quickly.

Responsibilities

• Deliver excellent service to Apple customers by understanding their needs and presenting products and services.
• Stay up to date on Apple products, services, purchase options, and sales processes.
• Support peers by sharing knowledge and assisting in ownership opportunities.

Skills

Customer service

Communication

Product knowledge

Sales oriented

Job description

• Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
• Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
• Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
• Maintain accuracy and follow guidance.
• Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.