UAE Specialist - Retail, Apple, Dubai

UAE Specialist - Retail, Apple, Dubai; Dubai; On-site; AED 66,960 - 100,440; Full time

Benefits offered by this job

Medical plans

Paid leave

Tuition support

Apple stock grants

Employee discounts

Donation matching

Retirement security

Job summary

Apple Store Specialist in Dubai is a frontline role focusing on helping customers choose the right Apple products, explaining features, and guiding them through buying and setup processes.

You will stay current on new launches, assist with merchandising and store tasks, and represent Apple while delivering excellent customer service and meeting store goals.

Qualifications

• Strong interest in technology, especially Apple products.
• Excellent customer-service skills.
• Strong communication and public speaking abilities.
• Good time-management and decision-making.
• Ability to work under pressure and troubleshoot issues.
• Multilingual ability is a plus.
• Flexibility to work schedules based on business needs.

Responsibilities

• Discover customers’ needs and match them with Apple products.
• Guide customers through the store, advising, selling, and setting up devices.
• Handle visual merchandising and assist teammates with studio and store tasks.
• Stay informed on new products and initiatives and apply that knowledge during customer interactions.
• Meet performance metrics tied to individual productivity and overall store results.
• Represent Apple and foster lasting customer relationships.

Skills

Tech affinity

Customer service

Communication

Time management

Troubleshooting

Multilingual (nice)

Job description

Apple Store Specialist

Location: Dubai

Responsibilities

• Discover customers’ needs and match them with the right Apple products.
• Guide customers through the store, advising, selling, and setting up devices.
• Handle visual merchandising and assist teammates with studio and store tasks.
• Stay informed on new products and initiatives and apply that knowledge during customer interactions.
• Meet performance metrics tied to individual productivity and overall store results.
• Represent Apple and foster lasting customer relationships.

Key Qualifications

• Strong interest in technology, especially Apple products, and ability to learn new features quickly.
• Excellent customer‑service skills in any environment, with a passion for personal interaction.
• Strong communication skills, comfortable speaking with individuals and small groups.
• Effective time‑management and quick decision‑making.
• Composure under pressure and focus on troubleshooting and solving customer issues.
• Multilingual ability is a plus.
• Flexibility to work schedules based on business needs.

Benefits

• Medical plans with physical and mental healthcare coverage.
• Paid sick leave, holidays, and parental leave.
• Tuition support for courses that enhance career development.
• Apple stock grants and purchase discounts.
• Employee discounts on Apple products and compatible accessories.
• Donation matching program up to US$25 per hour of volunteer work.
• Retirement protection and multiple income‑security options.

This position is a non‑part of any special action or program. Apple is an Equal Opportunity Employer.