(UAE Nationals) Assistant Manager - Dispute Management

Emirati Human Resources Development Council; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Dubai Integrated Economic Zones Authority (DIEZA) is seeking a Dispute Resolution Specialist to manage disputes, coordinate with legal offices, and lead case escalation processes. A law degree and UAE licensing are required, along with experience in dispute resolution or litigation and fluent Arabic and English communications.

The role involves handling court orders, maintaining records, and supervising the team in Dubai. A strong understanding of UAE regulations is essential for success.

Qualifications

• Bachelor's degree in Law and UAE licensing requirements.
• Experience in dispute resolution, legal affairs or litigation.
• Strong knowledge of UAE laws, regulations and dispute procedures.

Responsibilities

• Implement strategies to handle disputes efficiently and minimize actions.
• Identify and manage defaulting customers and payment issues.
• Develop action plans including payment plans or legal steps.
• Collaborate with the Collection Team to mediate conflicts.
• Coordinate with Legal Office and units for escalations or litigation.
• Manage internal/external communications and daily operations.

Skills

Dispute resolution

Legal affairs

Litigation

Arabic & English communication

Education

Bachelor’s degree in Law

Job description

Dubai Integrated Economic Zones Authority (DIEZA):

Established in 2021, Dubai Integrated Economic Zones Authority (DIEZ) consolidates and integrates the products and services of Dubai Airport Free Zone (DAFZ), Dubai Silicon Oasis (DSO), and the Dubai CommerCity (DCC). Home to more than 5,000 registered companies from across 20 industries, DIEZ is at the heart of Dubai’s economic success – a major economic catalyst in the city’s development.

Tasks & Responsibilities

• Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships.
• Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques.
• Develop and execute action plans to address defaults, such as payment plans or legal proceedings.
• Collaborate with the Collection Team to mediate and resolve conflicts.
• Manage customer suspension in instances of default.
• In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations.
• Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department.
• Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation.
• Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.).
• Handle all internal and external communications with relevant stakeholder.
• Manage the team and oversee daily operation,
• Ensure proper maintenance of record and reporting to the management.

Key Requirements:

• Bachelor’s degree in Law.
• Valid legal license is mandatory.
• Experience in dispute resolution, legal affairs, or litigation.
• Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures.
• Excellent Arabic & English communication skills.