(UAE Nationals) Assistant Manager - Dispute Management

Dubai Integrated Economic Zones Authority; Dubai; On-site; AED 150,000 - 270,000; Full time

Job summary

Dubai Integrated Economic Zones Authority is seeking an Assistant Manager – Dispute Management to lead dispute handling, maintain relationships, and guide the team in litigation readiness.

You will coordinate with Legal Office and Organizational Units, manage records, and oversee case submissions to the Rental Dispute Center, with Arabic and English communication skills essential.

Qualifications

• Bachelor's degree in Law is required.
• Experience in dispute resolution or litigation is preferred.
• Strong knowledge of UAE laws and dispute resolution procedures.
• Excellent communication in Arabic and English.

Responsibilities

• Implement strategies to handle disputes efficiently and minimize actions.
• Identify and manage non-responsive customers and defaults, including late payments and dishonored cheques.
• Develop and execute action plans such as payment plans or legal proceedings.
• Collaborate with the Collection Team to mediate and resolve conflicts.
• Manage customer suspensions for defaults.
• Coordinate with Organizational Units to collect and maintain required documentation.
• Submit and follow up cases to the Rental Dispute Center and the Legal Affairs Department.
• Liaise with Legal Office and other units for escalation, arbitration, or litigation.
• Coordinate actions after court orders (unlocking premises, disposing assets, etc.).
• Handle internal and external communications with stakeholders.
• Lead the team and oversee daily operations.
• Ensure proper maintenance of records and reporting to management.

Skills

Arabic fluency

English fluency

Legal knowledge

Education

Bachelor's degree in Law

Job description

We are looking for an Assistant Manager – Dispute Management to join our team.

Tasks & Responsibilities

• Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships.
• Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques.
• Develop and execute action plans to address defaults, such as payment plans or legal proceedings.
• Collaborate with the Collection Team to mediate and resolve conflicts.
• Manage customer suspension in instances of default.
• In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations.
• Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department.
• Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation.
• Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.).
• Handle all internal and external communications with relevant stakeholder.
• Manage the team and oversee daily operation,
• Ensure proper maintenance of record and reporting to the management.

Key Requirements

• Bachelor’s degree in Law.
• Valid legal license is mandatory.
• Experience in dispute resolution, legal affairs, or litigation.
• Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures.
• Excellent Arabic & English communication skills.