Ticketing Executive

Odhav Multi Industries; Sharjah; On-site; AED 60,000 - 100,000; Full time

Job summary

ODHAV Multi Industries in the United Arab Emirates seeks a Travel & Logistics Administrator to manage flight bookings for employees, new joiners and management, ensuring compliance with travel policies and budgets. You will coordinate with travel agencies, airlines, and approved platforms to arrange tickets and itineraries.

The role also covers visa documentation, employee mobilization and leave travel, airport transfers, and timely updates on changes, delays or emergencies.

Qualifications

• Responsibilities require detailed travel coordination, ticketing, visa documentation, and HR liaison skills.

Responsibilities

• Flight booking and ticketing for employees, new joiners, and management; ensure compliance with travel policies and budgets.
• Coordinate employee mobilization, demobilization, repatriation, and leave travel; prepare itineraries and schedules.
• Handle visa documentation and travel paperwork in collaboration with HR and PRO teams; verify passport validity and travel documents.
• Manage ticket changes, cancellations, refunds, and rebooking; track penalties and refunds with approvals.
• Maintain HR travel records, invoices, and reports; monitor travel expenses and monthly cost reports.
• Coordinate with HR, Finance, Administration, and site teams to ensure travel readiness and timely updates on changes.

Job description

Key Responsibilities

• 1 Flight Booking amp Ticketing Arrange domestic and international flight tickets for employees new joiners and management Coordinate with travel agencies airlines and approved booking platforms Ensure ticket bookings comply with company travel policies and approved budgets


• 2 Employee Travel Coordination Coordinate employee mobilization demobilization repatriation and leave travel Prepare travel itineraries ticket confirmations and travel schedules Coordinate airport pickups drop-offs and local transportation with site administration


• 3 Visa amp Documentation Coordinate with HR and PRO teams for visa immigration invitation letters and travel documentation Verify passport validity visa status and other required travel documents before ticket issuance Ensure travel documents are shared with employees and relevant departments on time


• 4 Rescheduling amp Cancellations Handle ticket modifications cancellations refunds and rebooking Track airline penalties cancellation charges and refund status Obtain the necessary approvals before making changes to confirmed bookings


• 5 HR Records amp Reporting Maintain employee travel records ticket copies invoices and approval documents Track travel expenses and prepare monthly ticketing and cost reports Maintain employee movement records for different plant locations and overseas sites


• 6 Internal Coordination Coordinate with HR Finance Accounts Administration site management and recruitment teams Confirm joining dates reporting locations accommodation availability and travel readiness before finalizing bookings Provide timely updates regarding flight changes delays and travel emergencies