Travel and Logistics Supervisor

Acwa Power; United Arab Emirates; On-site; AED 120,000 - 190,000; Full time

Job summary

Acwa Power is seeking a Ticketing and Reservations Supervisor to manage domestic and international flight bookings, accommodation, and transport for employees, with budget monitoring and cost optimization.

The role requires familiarity with travel policies, IATA certification, and experience in corporate or TMC settings. You will liaise with Travel Desk, Planning Manager, and vendors to ensure compliant travel arrangements and timely invoicing.

Qualifications

• Bachelor's degree or 3+ years in a travel booking role.
• IATA Certification in Travel & Tourism required or strongly preferred.
• Experience in corporate or TMC travel environments is desirable.
• Familiarity with at least one GDS (Amadeus, Galileo, Sabre).
• Strong customer service, communication and organizational skills.

Responsibilities

• Manage domestic and international flight bookings for employees.
• Coordinate accommodation and land transportation for travelers.
• Review invoices and monitor travel budgets against department budgets.
• Liaise with Travel Desk, Planning Manager and vendors for approvals and policy alignment.
• Create and maintain cost-tracking dashboards for flights, hotels and transport.
• Ensure compliance with visa requirements and travel restrictions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Team player

Problem solving

Education

Bachelor's degree

IATA Certification in Travel & Tourism

Tools

Amadeus

Galileo

Sabre

Job description

JOB PURPOSE

The Ticketing amp Reservations Supervisor position will be responsible for all domestic and international flight bookings arrangement of accommodation transportation and communication with the individual The person will monitor the travel budget and ensure that employees will travel within the set budget Staying up to date with the latest travel restrictions hotel agreements as well as best transportation arrangements to reduce any additional cost Review hotel and transportation invoices to ensure charges are accurate

Key Accountabilities

• Serve as an office-based point of contact for All Employees that need to travel domestically or internationally
• Flight and Land Transportation
• Booking and Managing of all Acwa Power Group Accommodation
• Outage and Non Outage as well as certain 3rd party services personnel
• Liaise with Planning Manager on requested travels to make sure this is in-line with mobilization requirements as per Outage requirements
• Obtains and compares available flights car rentals and hotel accommodation to identify the best available option
• Obtains approval from the relevant leadership personnel for flight requests and costs against the respective budgets
• Create and Maintain a Dashboard for cost tracking on Fights Hotels and Transportation
• Managing travel costs by tracking expenditures against overall budgets per department and outage
• Review all Flight Hotel and Transportation invoices before payment is processed
• Including all international outage accommodation and transportation across fourteen countries and includes certain 3rd party services personnel in addition to NMES
• Stay up to date with the latest Travel restrictions and Vaccine Requirements with regards to flights as per different country requirements and different nationality requirements
• Liaises with P amp C department regarding visa requirements for different nationalities entering different countries before booking flights
• Create and Maintain internal Travel procedure communicate with Employees with regards to any changes that has an impact on travelling
• Make sure Travel Desk understand all the latest policies and procedures with regards to flights as Travel Desk will stand in when needed

Policies Processes Systems amp Procedures

Adhere to all relevant organisational and departmental policies processes standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner

Compliance to Corporate Information and Security Policies and Procedures

Health Safety Security and Environment

Adhere to all relevant health safety security and environmental procedures instructions and controls so that the safety of employees and environmental compliance can be guaranteed

Related Assignments

Perform any other duties which the organization may require to be carried out

Communication amp Working Relationships

Internal Needs to work closely with Travel Desk Snr PCM Planning Manager and Resource Director External Travel agencies logistic partners and various hotels

Qualifications,Experience & Skills

Bachelor s degree or 3+ years of experience in a Travel Booking related role IATA Certification in Travel & Tourism. Desired Characteristics: 3+ years of experience in a corporate or TMC (Travel Management Company) environment. Familiarity with at least one GDS (Amadeus, Galileo, Sabre, etc.). Strong team player attitude; maintain flexibility within the changing business priorities and able to operate independently Excellent customer, communication, and interpersonal skills Strong organizational skills Ability to manage multiple priorities/tasks simultaneously and work well under pressure, in a fast-paced environment Must have the ability to troubleshoot Must have the ability to take the initiative in identifying shortfalls and creating solutions to improve or avoid problem areas. Must be able to learn and adapt as circumstances change.