Teller - Emiratized Role at bankfab

bankfab; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

First Abu Dhabi Bank (FAB) in Abu Dhabi is seeking a full-time Teller to deliver efficient banking services at the branch. The role processes cash transactions, ensures accuracy, and supports branch service quality while maintaining compliance.

You will promote FAB digital channels, handle foreign currency, and refer potential sales opportunities to branch teams. A fast-paced environment, strict AML/KYC adherence, and customer-first mindset are essential.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of banking experience in a teller, cashier, or similar role.
• Strong knowledge of cash handling and teller operations.
• Understanding of banking regulations, AML, KYC, and operational controls.
• Good customer service and communication skills.
• Flexibility to work morning and evening shifts based on business needs.

Responsibilities

• Process cash deposits, withdrawals, transfers, cheque transactions, and foreign currency transactions accurately.
• Perform daily reconciliation of cash, valuables, and teller transactions to ensure operational accuracy.
• Deliver excellent customer service and support branch service quality and customer satisfaction targets.
• Promote and assist customers with FAB digital banking channels and self-service solutions.
• Ensure compliance with AML, KYC, operational risk, and regulatory requirements.
• Identify customer needs and refer potential sales opportunities to relevant branch teams.
• Report suspicious transactions and safeguard customer information in line with bank policies.
• Support audits, cash counts, reporting requirements, and branch operational activities.

Skills

Cash handling

Customer service

Communication skills

AML/KYC knowledge

Sales referral

Digital banking knowledge

Foreign currency handling

Education

High school diploma or equivalent

Job description

This Full time on site position offers great opportunities for career growth.

Job Description Teller SUMMARY / INTRODUCTION

The Teller plays a key role in delivering efficient and accurate banking services to customers at the branch. This position is responsible for processing cash and teller transactions securely, maintaining operational compliance, and supporting branch service excellence. The role contributes to customer satisfaction, operational accuracy, and achievement of key branch performance indicators.

KEY RESPONSIBILITIES:

• Process cash deposits, withdrawals, transfers, cheque transactions, and foreign currency transactions accurately.
• Perform daily reconciliation of cash, valuables, and teller transactions to ensure operational accuracy.
• Deliver excellent customer service and support branch service quality and customer satisfaction targets.
• Promote and assist customers with FAB digital banking channels and self-service solutions.
• Ensure compliance with AML, KYC, operational risk, and regulatory requirements.
• Identify customer needs and refer potential sales opportunities to relevant branch teams.
• Report suspicious transactions and safeguard customer information in line with bank policies.
• Support audits, cash counts, reporting requirements, and branch operational activities.

REQUIREMENTS / QUALIFICATIONS

• High school diploma or equivalent.
• Minimum 2 years of banking experience in a teller, cashier, or similar role.
• Strong knowledge of cash handling and teller operations.
• Understanding of banking regulations, AML, KYC, and operational controls.
• Good customer service and communication skills.
• Should be flexible to work in both Morning and Evening shift based on business requirement
• Preferred / Beneficial Experience in branch banking environments.
• Familiarity with digital banking products and channels.
• Sales referral or cross-selling experience.
• Knowledge of foreign currency and remittance transactions.
• Ability to work effectively in a fast-paced customer-facing environment

Responsibilities Qualifications About Us About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions.

We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages.

Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger."

We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you.

Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions.

We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.