Tele Sales Representative

Client of S&K HR Consulting; Dubai; Presencial; AED 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary with allowances

Growth opportunities

Collaborative work environment

GCC-region exposure

Descripción de la vacante

Client of S&K HR Consulting in Dubai seeks a Tele Sales Representative to drive sales growth by contacting customers, generating leads, handling inquiries, and maintaining strong relationships via professional calls.

The role is based in Dubai with standard office hours Monday to Friday. The company offers competitive salary with allowances, growth opportunities, and a collaborative GCC-region environment.

Formación

• Professional Degree in Business Administration, Marketing, or related field preferred.
• 1-3 years of telesales, telemarketing, customer service, or sales support experience.
• Experience in food ingredients, bakery, or hospitality sectors is a plus.

Responsabilidades

• Make outbound calls to introduce products and promotions.
• Handle inbound customer inquiries professionally and efficiently.
• Generate and qualify sales leads for the sales team.
• Follow up on quotations, orders, deliveries and customer feedback.
• Maintain accurate customer information and call records in the CRM system.
• Build and maintain positive relationships with customers.
• Resolve customer complaints or escalate as needed.
• Achieve daily, weekly and monthly call and lead targets.
• Prepare reports and submit updates to Line Manager.
• Support customer retention initiatives through regular follow-up calls.

Conocimientos

Telesales

Telemarketing

Customer service

Sales support

CRM

MS Office

Multilingual

Verbal communication

Educación

Bachelor's degree in Business Admin/Marketing

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Our client, a leading and highly reputed name in bakery ingredients and products operating for 30 years across 5 countries, is seeking a dynamic and customer-focused Tele Sales Representative to support sales growth by engaging with customers, generating leads, managing inquiries, and maintaining strong customer relationships through professional telephone communication.

Location: Dubai, UAE
Reports To: Business Development Manager

Key Responsibilities

• Make outbound calls to prospective and existing customers to introduce products and promotions
• Handle inbound customer inquiries professionally and efficiently
• Generate and qualify sales leads for the sales team
• Follow up on quotations, orders, deliveries and customer feedback
• Maintain accurate customer information and call records in the CRM system
• Build and maintain positive relationships with customers
• Resolve customer complaints or elevate issues to concerned departments
• Achieve daily, weekly and monthly call and lead generation targets
• Prepare reports and submit performance updates to Line Manager
• Support customer retention initiatives through regular follow-up calls

Working Conditions

Full‑time position based in Dubai. Standard office working hours Monday to Friday 08:00 AM until 05:30 PM.

What They Offer

• Competitive Industry accepted salary with added allowances
• Professional growth and development opportunities
• If proven will be adopted to full time sales
• Supportive and collaborative work environment
• Opportunity to work with a leading supplier of bakery ingredients and food solutions in GCC region
• Immediate recruitment

Requirements

• Professional Degree in Business Administration, Marketing, or a related field preferred.
• 1-3 years of experience in telesales, telemarketing, customer service, or sales support.
• Experience in food ingredients, bakery, or hospitality sectors will be an advantage.
• Excellent verbal communication and interpersonal skills.
• Strong customer service orientation.
• Ability to persuade and influence customers professionally.
• Knowledge of CRM software and Microsoft Office applications.
• Ability to work under pressure and meet targets.
• Multi‑lingual ability will be an added advantage (English, Arabic & Hindi).
• Self‑motivated, target‑driven, and capable of working independently.