TeleSales (Malayalam OR Hindi)

Delta International Institute; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Delta International Institute in Dubai seeks a driven Sales Executive fluent in Malayalam and English to join the Forex Sales team. You will be the first contact for prospective students, guiding them from inquiry to enrollment and closing the sale while building lasting relationships.

You will engage multilingual leads via calls and WhatsApp, tailor program recommendations, present demos, handle objections, and drive enrollment with a client-centric approach.

Qualifications

• Fluent in Malayalam and English, both written and spoken.
• 1–3 years in sales, telecalling, or business development.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, persuasion, and active listening skills.

Responsibilities

• Contact and engage Hindi and English-speaking leads via calls and WhatsApp.
• Understand prospect goals and recommend suitable forex programs (Basic, Intermediate, Advanced).
• Conduct product demos and one-on-one pitch sessions.
• Handle objections and guide prospects through decision making.
• Close sales and ensure enrollment documentation is completed.
• Follow up on warm and cold leads to maximize conversion.
• Generate self-sourced leads through referrals and networking.
• Follow up on payments from enrolled students.
• Maintain daily records of calls, leads, and closings.
• Participate in weekly team training and skill development.

Skills

Malayalam language proficiency

English language proficiency

Sales experience

Communication skills

Tools

WhatsApp Business

Google Sheets

CRM tools

Job description

Company Description

Delta International Institute, also known as Delta Academy, empowers individuals to consistently generate passive income through financial market trading. With a mission to provide accessible and fair education resources, Delta Academy delivers tailored mentorship and guidance through both online and offline sessions. Certified by the Knowledge and Human Development Authority (KHDA) of the Government of Dubai, the institute emphasizes personalized one-to-one training for every student. By fostering a supportive learning community, Delta Academy aims to equip learners with the tools needed for sustainable trading and financial growth.

About the Role

We are looking for a driven and articulate Sales Executive who is fluent in both Malayalam and English to join our growing Forex Sales team. You will be the first point of contact for prospective students, guiding them from initial inquiry through to enrollment. Your role is to understand each prospect's financial goals, present the right program for them, and confidently close the sale while building a long-term relationship with the student.

Key Responsibilities

• 1. Contact and engage Hindi and English-speaking leads via calls and WhatsApp
• 2. Understand prospect goals and recommend the most suitable forex program (Basic, Intermediate, or Advanced)
• 3. Conduct engaging product demos and one-on-one pitch sessions
• 4. Handle objections confidently and guide prospects through the decision-making process
• 5. Close sales and ensure proper enrollment documentation is completed
• 6. Follow up on warm and cold leads systematically to maximize conversion
• 7. Generate self-sourced leads through referrals, re-engagement of past contacts, and community networking
• 8. Follow up on pending and installment payments from enrolled students
• 9. Maintain accurate daily records of calls, leads, follow-ups, and closings
• 10. Participate in weekly team training, role play sessions, and skill development activities

Requirements

• Fluent in Malayalam and English — spoken and written (non-negotiable)
• Minimum 1-3 years of experience in sales, tele calling or business development
• Proven track record of meeting or exceeding sales targets
• Strong communication, persuasion, and active listening skills
• Basic interest in or knowledge of financial markets and forex trading is a strong plus
• Proficient with WhatsApp Business, Google Sheets, and basic CRM tools
• Positive attitude, high energy, and ability to handle rejection constructively
• Team player who actively contributes to team culture and morale