TELE SALES AGENT / CUSTOMER SERVICE

Play Wave Technologies; Dubai; On-site; AED 60,000 - 84,000; Full time

Job summary

Play Wave Technologies in Dubai seeks a driven tele sales professional. You will make outbound calls to promote products, generate leads, and explain services clearly to customers.

You will follow up with prospects, convert inquiries into sales, maintain CRM records, and report on daily performance to help achieve daily, weekly, and monthly targets. Female candidates only. Fluency in English and a positive attitude are essential.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Good English communication skills.
• Basic computer knowledge and familiarity with MS Office.
• Knowledge of CRM systems is an advantage.
• Strong negotiation and convincing skills.
• Ability to work independently and meet sales targets.
• Positive attitude, confidence, and willingness to learn.

Responsibilities

• Make outbound calls to promote company products and services.
• Generate new leads and identify potential business opportunities.
• Explain products and services clearly and professionally to customers.
• Follow up with prospective clients and maintain regular communication.
• Convert inquiries and leads into successful sales.
• Maintain and update customer information in the company's CRM system.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer questions, objections, and concerns professionally.
• Build and maintain positive relationships with customers.
• Prepare daily call reports and sales performance updates.

Skills

Verbal communication

English proficiency

MS Office

Negotiation skills

Lead generation

Time management

Target achievement

Tools

MS Office

CRM systems

Job description

Make outbound calls to potential and existing customers to promote company products and services. Generate new leads and identify potential business opportunities. Explain products and services clearly and professionally to customers. Follow up with prospective clients and maintain regular communication. Convert inquiries and leads into successful sales. Maintain and update customer information in the company s CRM system. Achieve daily, weekly, and monthly sales targets. Handle customer questions, objections, and concerns professionally. Build and maintain positive relationships with customers. Prepare daily call reports and sales performance updates.

Female candidates only.

• Excellent verbal communication and interpersonal skills.
• Previous experience in tele sales, telemarketing, or customer service is an advantage.
• Good English communication skills.
• Basic computer knowledge and familiarity with MS Office.
• Knowledge of CRM systems is an advantage.
• Strong negotiation and convincing skills.
• Ability to work independently and meet sales targets.
• Positive attitude, confidence, and willingness to learn.

Skills Required

• Communication and presentation skills.
• Customer relationship management.
• Sales and negotiation skills.
• Lead generation and follow-up.
• Time management and organizational skills.
• Target-oriented approach.