Techno Functional Business Analyst (Banking & Credit Cards) | Dicetek | UAE

Dicetek; United Arab Emirates; On-site; AED 300,000 - 540,000; Full time

Job summary

Dicetek is seeking an experienced Techno-Functional Business Analyst for a full-time on-site role in the UAE. You will bridge business and technical teams, shaping requirements for banking and credit card platforms, leading transformation efforts, and ensuring regulatory compliance.

You will collaborate with C-level executives, product owners, and development squads to translate complex banking rules into detailed user stories and workflows, while managing timelines and change requests in a

Qualifications

• Bachelor’s degree in CS, Finance, Business Admin, IS or related field.
• 5+ years of experience as Techno-Functional BA in banking/financial services.
• Proven expertise in core banking transformations and credit card systems.
• Strong knowledge of payment gateways, credit card processing, and ledgers.
• Experience in requirements engineering, functional specs, and Agile/Scrum.
• Excellent stakeholder management and workshop facilitation.
• Fluent English communication; strong written skills.
• Willingness to work on-site in the UAE with immediate availability.

Responsibilities

• Elicit, analyze, document, and manage detailed business requirements, functional specs, and user stories for banking platforms.
• Lead digital banking and core banking transformation initiatives, credit card system implementations, and workflow designs.
• Bridge communication gaps between business stakeholders, product managers, and technical squads.
• Conduct gap analysis, business process re-engineering, and impact assessments for financial systems.
• Coordinate and execute UAT, scenario validation, and defect triage workflows.
• Prepare detailed functional specifications, process flow diagrams, data mapping documents, and executive reports.
• Ensure compliance with banking regulations and data security standards.
• Facilitate agile sprint planning, backlog grooming, and daily stand-ups with clear technical direction.

Skills

Techno-Functional BA

Banking domain knowledge

Requirements engineering

Agile/Scrum

Stakeholder management

UAE on-site availability

English communication

Education

Bachelor’s degree in CS / Finance / Business Admin / IS

Tools

Jira

Confluence

API banking knowledge

Job description

Position Summary

Dicetek is actively seeking an experienced, high-caliber, and technical Techno Functional Business Analyst with a strong professional background in banking domain transformations, credit cards, and financial systems architecture to join our client project on a full-time permanent on-site basis in the UAE (immediate availability preferred). In this critical business analysis role, you will be responsible for bridging the gap between business stakeholders and technical development squads, analyzing complex banking workflows, and driving core digital banking transformation initiatives. You will leverage your deep specialist expertise in banking operations, credit card systems, system requirements specification, and stakeholder coordination to deliver uncompromised project alignment and operational excellence. This opportunity offers competitive compensation, executive technical visibility, and exceptional career growth prospects within a premier global IT staffing and digital consulting enterprise.

Detailed Job Description

As a Techno Functional Business Analyst supporting Dicetek in the UAE, you will take full operational, tactical, and technical ownership of business process analysis, functional specifications, requirement elicitation, and digital transformation workflows across major banking client engagements. Your day-to-day responsibilities include collaborating closely with C-level banking executives, product owners, and technical development squads to define comprehensive business requirements and functional specifications for banking and credit card platforms, leading requirement gathering workshops, business process re-engineering, and gap analysis for core banking transformations, translating complex financial and credit card operational rules into detailed user stories, acceptance criteria, and system workflows, conducting rigorous system testing, user acceptance testing (UAT) coordination, and validation checks to ensure flawless feature delivery, partnering with API platform engineers, software architects, and QA squads to ensure alignment between business intent and technical execution, managing stakeholder expectations, project timelines, and change request lifecycles, preparing comprehensive functional documentation, training materials, and executive status reports. You will utilize your proactive troubleshooting and analytical problem-solving skills to resolve complex functional discrepancies under strict project delivery timelines. Furthermore, you will manage application requirements ensuring strict compliance with immediate availability and UAE on-site presence.

Key Responsibilities

• Elicit, analyze, document, and manage detailed business requirements, functional specs, and user stories for banking platforms.
• Spearhead digital banking and core banking transformation initiatives, credit card system implementations, and workflow designs.
• Bridge communication gaps effectively between business stakeholders, product managers, and technical development squads.
• Conduct comprehensive gap analysis, business process re-engineering, and impact assessments for financial systems.
• Coordinate and execute user acceptance testing (UAT), scenario validation, and defect triage workflows.
• Prepare detailed functional specifications, process flow diagrams, data mapping documents, and executive reports.
• Ensure strict adherence to banking compliance frameworks, data security standards, and regulatory guidelines.
• Facilitate agile sprint planning, backlog grooming, and daily stand-ups ensuring clear technical direction.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Finance, Business Administration, Information Systems, or a related discipline.
• Minimum of 5+ years of progressive professional experience as a Techno Functional Business Analyst within the banking and financial services sector.
• Strong, demonstrable hands‑on professional expertise in core banking transformations, credit card systems, and financial product workflows.
• Comprehensive working knowledge of banking domain processes, payment gateways, credit card processing, and ledger systems.
• Deep practical proficiency in requirements engineering, functional specification writing, and Agile/Scrum methodologies.
• Solid practical experience in stakeholder management, client-facing consultations, and workshop facilitation.
• Exceptional analytical, troubleshooting, debugging, and problem-solving capabilities under high‑pressure conditions.
• Excellent written and verbal English communication skills with strong presentation and documentation abilities.
• Mandatory legal work eligibility and physical availability for full-time on-site professional operations in the UAE (Immediate availability preferred).

Nice‑to‑Have Skills

• Professional certifications such as Certified Business Analysis Professional (CBAP), PMI‑PBA, or Agile Scrum Master (CSM).
• Prior professional working experience in top-tier commercial banks, financial institutions, or global IT consulting firms in the GCC.
• Hands-on familiarity with API banking, BIAN standards, core banking packages (Temenos, Finacle), and SQL database querying.
• Experience utilizing enterprise project management and requirement tracking tools (Jira, Confluence).

Contract and Compensation

• Salary/Rate: Market Competitive / Enterprise Banking Package
• Deadline: Open until filled (Urgent UAE On-Site Banking BA Opening)
• Notice Period: Immediate / Available to Join ASAP
• Contract Duration: Permanent / Full-Time On-Site Engagement (UAE)