Digital Banking Business Analyst - Internet Banking, Mobile Banking and Payments

DiceTek UAE; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Dicetek LLC in Dubai, United Arab Emirates, seeks a Digital Banking Business Analyst to collect and analyse business requirements for internet & mobile banking, payments and related integrations. You will produce BRDs, FRDs and user stories, coordinate with stakeholders and vendors, and support UAT and solution validation to ensure delivery meets business needs.

You will work with project managers, IT and QA teams in a fast-paced banking environment, applying knowledge of digital banking

Qualifications

• Experience gathering, analysing and documenting business requirements.
• Ability to prepare Business Requirement Documents (BRDs).
• Experience developing Functional Requirement Documents (FRDs).
• Ability to write clear and structured user stories.
• Experience coordinating with business stakeholders, IT teams and external software vendors.
• Knowledge of requirements walkthroughs and gap analysis.
• Strong understanding of digital banking platforms and services.

Responsibilities

• Gather business requirements from relevant banking stakeholders.
• Analyse business needs and translate them into clear, structured requirements.
• Identify functional requirements for digital banking platforms and related services.
• Document requirements accurately to support solution development and testing.
• Coordinate with IT teams and external vendors on functional requirements.
• Support UAT and validation activities to ensure delivered features meet requirements.

Skills

Requirements gathering

BRD creation

FRD development

User stories

Stakeholder coordination

Gap analysis

Digital banking knowledge

Job description

Job Snapshot

Digital Banking Business Analyst - Internet Banking, Mobile Banking and Payments Job Snapshot - Role: Digital Banking Business Analyst - Location: Dubai, United Arab Emirates - Industry: Banking - Function: Business Analysis-Research - Experience: Not specified - Job Type: Full Time - Work Arrangement: On-site

Position Overview

Dicetek LLC is seeking a Digital Banking Business Analyst to support business requirements analysis, functional documentation, stakeholder coordination and solution validation for digital banking technology initiatives in Dubai, United Arab Emirates. The role involves gathering, analysing and documenting business requirements, preparing Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs) and user stories, and coordinating with business stakeholders, IT teams and external software vendors. The successful candidate will support requirements walkthroughs, gap analysis, User Acceptance Testing (UAT) and solution validation to ensure that delivered banking technology solutions meet agreed business requirements. The position requires a good understanding of digital banking platforms, including Internet Banking, Mobile Banking, payment systems and related banking integrations. The candidate will work closely with project managers, software development teams and Quality Assurance (QA) teams to support successful project delivery.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Banking
• Function: Business Analysis-Research
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

Business Requirements Gathering and Analysis

• Gather business requirements from relevant banking stakeholders.
• Analyse business needs and translate them into clear, structured requirements.
• Identify functional requirements associated with digital banking platforms and related services.
• Clarify business expectations through discussions with relevant stakeholders.
• Document requirements accurately to support solution development and implementation.
• Identify requirement dependencies and areas requiring additional clarification.
• Support alignment between business objectives and proposed technology solutions.

Business Requirements Documentation

• Prepare comprehensive Business Requirement Documents (BRDs).
• Develop Functional Requirement Documents (FRDs) describing expected system functionality.
• Create user stories to communicate business and functional requirements.
• Maintain clear and consistent requirements documentation throughout project activities.
• Review documentation with relevant stakeholders to confirm accuracy and completeness.
• Update requirements documentation to reflect agreed changes and clarifications.
• Ensure documented requirements provide sufficient information for development and testing teams.

Stakeholder and Vendor Coordination

• Coordinate with banking business stakeholders to understand operational and functional needs.
• Work closely with IT teams to communicate business requirements.
• Liaise with external software vendors regarding functional requirements and proposed solutions.
• Facilitate discussions between business and technology stakeholders.
• Clarify requirements and address questions raised during solution development.
• Support effective communication of project requirements and related changes.
• Help maintain alignment between business expectations and technology delivery.

Requirements Walkthroughs and Gap Analysis

• Support structured walkthroughs of business and functional requirements.
• Explain documented requirements to relevant business and technical teams.
• Participate in gap analysis activities to identify differences between business needs and proposed system capabilities.
• Document identified gaps and coordinate clarification with relevant stakeholders.
• Support the evaluation of proposed solutions against agreed requirements.
• Assist with validating functional coverage of business requirements.
• Communicate findings to project managers, development teams and relevant stakeholders.

Solution Validation

• Support validation of digital banking solutions against documented business requirements.
• Review proposed functionality to assess alignment with business expectations.
• Coordinate with relevant stakeholders to clarify solution behaviour.
• Identify discrepancies between agreed requirements and delivered functionality.
• Support the resolution of functional gaps identified during validation.
• Assist in confirming that implemented features address the intended business needs.
• Maintain clear communication regarding validation findings and outstanding requirements.

User Acceptance Testing

• Facilitate User Acceptance Testing (UAT) activities with business stakeholders.
• Support the preparation and coordination of UAT requirements.
• Ensure testing activities are aligned with documented business requirements.
• Work with business users to validate expected system functionality.
• Coordinate with QA and development teams regarding issues identified during UAT.
• Support clarification and resolution of functional defects or requirement gaps.
• Assist stakeholders in confirming that delivered solutions meet agreed business expectations.
• Support completion of UAT-related documentation and feedback.

Digital Banking Platform Analysis

• Apply knowledge of Internet Banking platforms to business requirements analysis.
• Support functional requirements involving Mobile Banking applications.
• Analyse business requirements associated with digital banking services.
• Coordinate with technical teams regarding relevant banking platform functionality.
• Support evaluation of digital banking features against documented business needs.
• Identify dependencies between digital banking channels and connected banking systems.
• Assist in validating the functional behaviour of digital banking solutions.

Payment Systems and Banking Integrations

• Apply an understanding of payment systems within digital banking environments.
• Support requirements analysis involving banking payment functionality.
• Coordinate with relevant teams regarding banking system integration requirements.
• Identify functional dependencies between digital banking platforms and related banking services.
• Document business requirements affecting connected banking applications.
• Support validation of payment-related and integration-dependent functionality.
• Collaborate with technical stakeholders to clarify requirements involving banking integrations.

Project Delivery Coordination

• Work closely with project managers to support business analysis activities.
• Coordinate with software development teams throughout requirements clarification and solution validation.
• Collaborate with QA teams to support testing and functional verification.
• Communicate requirement changes, functional gaps and outstanding clarifications.
• Support coordination of business analysis deliverables within project activities.
• Help ensure that project teams understand agreed business requirements.
• Contribute to successful project delivery through effective stakeholder communication and requirements management.

Required Qualifications and Experience

• Experience gathering, analysing and documenting business requirements.
• Ability to prepare Business Requirement Documents (BRDs).
• Experience developing Functional Requirement Documents (FRDs).
• Ability to write clear and structured user stories.
• Experience coordinating with business stakeholders, IT teams and external software vendors.
• Knowledge of requirements walkthroughs and gap analysis.
• Understanding of functional solution validation.
• Experience supporting User Acceptance Testing activities.
• Ability to verify delivered functionality against agreed business requirements.
• Good understanding of digital banking platforms and services.
• Familiarity with Internet Banking and Mobile Banking functionality.
• Understanding of payment systems and related banking integrations.
• Ability to collaborate effectively with project managers, development teams and QA teams.
• Strong requirements documentation and stakeholder communication capabilities.

Required Technical and Functional Skills

Business Analysis and Requirements Management

• Business requirements gathering.
• Business requirements analysis.
• Business Requirement Documents (BRDs).
• Functional Requirement Documents (FRDs).
• User stories.
• Requirements documentation.
• Requirements walkthroughs.
• Gap analysis.
• Functional requirements clarification.
• Solution validation.

Digital Banking Knowledge

• Digital Banking platforms.
• Internet Banking.
• Mobile Banking.
• Digital banking channels.
• Banking application functionality.
• Digital banking business processes.
• Banking technology solutions.

Payments and Banking Integration

• Payment systems.
• Banking integrations.
• Digital banking payment functionality.
• Banking platform connectivity requirements.
• Cross-system functional dependencies.
• Integration-related business requirements.

Testing and Quality Assurance

• User Acceptance Testing (UAT).
• Business requirements validation.
• Functional testing coordination.
• UAT issue clarification.Requirements-based testing.
• Functional gap identification.
• Collaboration with QA teams.

Stakeholder and Project Coordination

• Business stakeholder engagement.
• IT team coordination.
• External software vendor coordination.
• Project manager collaboration.
• Development team coordination.
• Requirements communication.
• Cross-functional collaboration.
• Project delivery support.

Professional Competencies

• Strong analytical and problem-solving abilities.
• Excellent business requirements documentation skills.
• Clear verbal and written communication.
• Ability to understand and explain functional banking requirements.
• Effective coordination with business and technical stakeholders.
• Strong attention to detail and documentation accuracy.
• Ability to identify and communicate functional gaps.
• Collaborative approach to requirements validation and testing.
• Good organizational and coordination skills.
• Ability to manage requirements clarification across multiple stakeholders.
• Commitment to ensuring delivered solutions meet business expectations.

Candidate Profile

The ideal candidate will be a Digital Banking Business Analyst with practical experience in business requirements gathering, functional analysis, documentation and stakeholder coordination. The role requires the ability to prepare BRDs, FRDs and user stories, conduct requirements walkthroughs, support gap analysis and facilitate UAT activities. Candidates should have a good understanding of Internet Banking, Mobile Banking, payment systems and banking integrations, together with the ability to collaborate effectively with business stakeholders, IT teams, software vendors, project managers, developers and QA professionals. A structured approach to requirements management, strong communication skills and attention to functional accuracy will be important for success in this position.