Business Analyst - Channels and Transformation

DiceTek UAE; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Dicetek LLC in Abu Dhabi, United Arab Emirates, is seeking a Business Analyst - Channels and Transformation for a full-time, on-site role. You will work with Finance, Channels and Payments, Technology, Operations and project delivery teams to capture and document business requirements, support banking channels, payments and transformation initiatives, and ensure solutions meet internal controls.

Ideal candidates have 1–3 years of relevant experience, internships included, with a strong grasp of

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration or related discipline.
• 1–3 years of relevant experience in business analysis, finance operations, or banking/tech projects.
• Internship experience may be considered.
• Strong understanding of accounting principles, financial reporting, GL processes, reconciliations, and internal controls.
• Experience gathering requirements, documentation or project coordination.
• Familiarity with data validation, reconciliation and reporting processes.
• Experience with Agile or Waterfall delivery methodologies.
• Ability to translate numerical data into structured requirements.
• Strong organisational skills and deadline-driven work style.

Responsibilities

• Gather, analyse and document business and functional requirements for financial processes.
• Prepare BRDs, functional specs, user stories and acceptance criteria.
• Create process flows and requirements traceability records.
• Participate in stakeholder interviews and workshops.
• Maintain project documentation and action trackers.
• Translate business requirements into documentation for tech teams.
• Coordinate with Finance, Technology, Operations and vendors.
• Support UAT activities and test case preparation.
• Ensure delivered functionality aligns with approved requirements.

Skills

Analytical thinking

Attention to detail

Communication

Time management

Teamwork

Education

Bachelor's degree in Finance, Accounting, Business Administration or related discipline

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Power Query

Job description

Business Analyst - Channels and Transformation Job Snapshot - Role: Business Analyst - Channels and Transformation - Location: Abu Dhabi, United Arab Emirates - Industry: I T and Services - Function: Business Analysis - Experience: 1-3 years - Job Type: Full Time - Work Arrangement: On-site

Position Overview

Dicetek LLC is seeking a Business Analyst - Channels and Transformation for a full-time, on-site position in Abu Dhabi, United Arab Emirates. The role supports banking channels, payments and transformation initiatives, with a focus on finance-related business requirements, process analysis, departmental budget tracking, data validation, reconciliation, testing and project documentation. The successful candidate will work with Finance, Channels and Payments, Technology, Operations and project delivery teams to help ensure that system enhancements and transformation initiatives meet business, reporting, operational and internal control requirements. This position is suitable for an early-career professional with 1-3 years of relevant experience, including internships, who can work under the guidance of a Senior Business Analyst or Manager.

Job Details

• Country: United Arab Emirates
• City: Abu Dhabi
• Industry: I T and Services
• Function: Business Analysis
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

Business Requirements and Documentation

• Assist in gathering, analysing and documenting business and functional requirements, particularly those involving financial processes and reporting.
• Support the preparation of Business Requirements Documents (BRDs), functional specifications, user stories and acceptance criteria.
• Prepare process flows, requirements traceability records and supporting project documentation.
• Participate in stakeholder interviews, requirements workshops, process walkthroughs and solution discussions.
• Maintain project documentation, decision logs, meeting minutes and action trackers.
• Help translate business requirements into structured documentation for technology and project delivery teams.

Finance Process Analysis and Budget Support

• Support the handling and tracking of departmental project budgets.
• Analyse finance processes involving financial reporting, general ledger, reconciliations, cost centres, chart of accounts and internal controls.
• Review financial data flows and identify process or reporting discrepancies.
• Perform data extraction, validation and reconciliation activities.
• Conduct root-cause analysis of data quality issues and financial reporting differences.
• Support data cleansing, mapping, migration validation and post-implementation verification.
• Prepare management information, dashboards and concise project status updates.

System Implementation and User Acceptance Testing

• Coordinate and execute User Acceptance Testing (UAT) activities.
• Prepare test cases, record testing evidence and maintain defect tracking records.
• Follow up with relevant teams to investigate and resolve identified defects.
• Support business readiness assessments, user training and deployment activities.
• Participate in post-go-live validation to confirm that implemented solutions meet agreed business requirements.
• Verify that delivered functionality remains traceable to approved requirements and business sign-off.

Project and Stakeholder Coordination

• Coordinate project activities and dependencies across Finance, Technology, Operations, vendors and control functions.
• Support Channels and Transformation projects involving system implementations, enhancements, automation and reporting improvements.
• Participate in Agile or Waterfall project meetings and delivery activities.
• Maintain action trackers and provide project progress updates.
• Assist with identifying opportunities for process improvement, standardisation, automation and stronger internal controls.
• Work collaboratively with business users and technology teams to clarify requirements and resolve operational issues.

Governance, Risk and Compliance

• Perform assigned responsibilities in accordance with approved Group policies and project governance requirements.
• Follow applicable information security, data privacy, risk management and internal control procedures.
• Escalate significant requirements gaps, data discrepancies, control concerns and delivery risks to the assigned Senior Business Analyst or Manager.
• Maintain appropriate documentation and evidence for project activities.
• Operate within assigned decision-making authority.
• Do not approve project scope changes, production deployments or financial decisions unless formally authorised.

Required Qualifications and Experience

• Bachelor 's degree in Finance, Accounting, Business Administration or a related discipline.
• Minimum 1-3 years of relevant experience in business analysis, finance operations, financial reporting, data management, banking or technology projects.
• Relevant internship experience may be considered.
• Strong understanding of accounting principles, financial reporting, general ledger processes, reconciliations and internal controls.
• Practical exposure to business requirements gathering, documentation or project coordination.
• Understanding of data validation, reconciliation and reporting processes.
• Exposure to Agile or Waterfall project delivery methodologies.
• Ability to work with numerical data and translate business needs into structured requirements.
• Strong organisational skills and the ability to work in a deadline-driven environment.

Technical Skills Microsoft Office and Reporting

• Strong working knowledge of Microsoft Excel.
• Microsoft PowerPoint.
• Microsoft Word.
• Financial and management reporting.
• Project trackers and status reporting.
• Data validation and reconciliation.

Business Analysis and Project Delivery

• Business Requirements Documents (BRDs).
• Functional requirements and user stories.
• Acceptance criteria and process mapping.
• Requirements traceability.
• Test case preparation and UAT support.
• Defect tracking and management.
• Agile and Waterfall delivery practices.

Finance and Data Management

• General ledger and accounting processes.
• Chart of accounts and cost centre analysis.
• Financial reconciliation and internal controls.
• Data quality and validation.
• Data mapping and migration support.
• Departmental project budget tracking.

Preferred Qualifications and Skills

• ACCA, CPA or CMA professional qualification, either completed or in progress.
• Previous experience in banking, financial services or accounting services.
• Knowledge of VBA for spreadsheet automation.
• Experience with Power Query.
• Familiarity with data-querying techniques.
• Exposure to finance systems, reporting automation or transformation projects.

Behavioral Competencies

• Strong analytical thinking and structured problem-solving skills.
• High attention to detail, accuracy and accountability.
• Clear written and verbal communication.
• Effective stakeholder coordination and teamwork.
• Willingness to learn, ask questions and challenge constructively.
• Ability to prioritise competing tasks and meet deadlines.
• Professionalism when working with financial and confidential business information.
• Adaptability within a controlled banking and project delivery environment.

Candidate Profile

The ideal candidate is an organised and analytical early-career Business Analyst with practical exposure to finance operations, financial reporting, data analysis or banking technology projects. The role requires a combination of financial knowledge, documentation skills and stakeholder coordination capabilities. Candidates should be comfortable supporting departmental budget activities, analysing financial data, preparing business requirements and assisting with system testing. A collaborative approach, willingness to learn and commitment to accurate documentation and internal controls will be important for success in this position.