Team Leader

Ali & Sons Marine Engineering Factory (ASMEF); Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Professional Development

Collaborative Team Culture

Career Growth

Operational Excellence

Job summary

Ali & Sons is seeking an experienced Workshop Supervisor to allocate orders, lead technicians, and ensure quality across automotive repairs in our Abu Dhabi workshop.

You will mentor staff, monitor productivity, and coordinate with service advisors to deliver timely repairs while maintaining safety and compliance standards. A Bachelor's or Diploma in automotive engineering is required, with 4+ years of leadership experience.

Qualifications

• Bachelor's degree or Diploma in Automotive, Mechanical Engineering, or a related technical field.
• Minimum 4 years of relevant automotive workshop experience, preferably with leadership responsibilities.
• Relevant technical certifications or professional qualifications are required.
• Strong technical knowledge of vehicle diagnostics, repair procedures, and workshop operations.
• Ability to lead and support technicians with minimal supervision.
• Strong organizational and prioritization skills; balance productivity and repair quality.
• Excellent verbal and written communication skills.

Responsibilities

• Allocate work orders to technicians based on workload, skills, and priorities.
• Monitor technicians productivity, attendance, and accurate clocking of operations.
• Ensure repairs are completed within agreed timelines without compromising quality.
• Coordinate with Service Advisors to clarify work orders and repair requirements.
• Provide hands‑on support, guidance, and mentoring to technicians.
• Investigate repeat repairs and customer concerns with inspections and diagnostic assessments.
• Ensure technicians follow repair procedures, manuals, and tool‑use guidelines.
• Translate customer concerns into clear technical work instructions.
• Liaise with manufacturers for technical assistance and reporting.
• Monitor repair quality and document defects and actions taken.

Skills

Leadership

Communication

Organizational skills

Problem solving

Education

Bachelor's degree or Diploma in Automotive/Mechanical Engineering

Relevant technical certifications

Tools

Microsoft Office

Workshop management systems

Job description

Job Description

• Allocate work orders to technicians based on workload, skills, and operational priorities.
• Monitor technicians productivity, attendance, and accurate clocking of individual work operations.
• Ensure repairs are completed within agreed timelines without compromising quality.
• Coordinate with Service Advisors to clarify work orders, communicate repair requirements, and ensure smooth workshop operations.
• Provide hands‑on technical support, guidance, coaching, and mentoring to technicians.
• Investigate repeat repairs and customer concerns, conducting inspections, road tests, and diagnostic assessments where required.
• Ensure technicians follow manufacturer repair procedures, workshop manuals, and appropriate tool‑use guidelines.
• Translate customer concerns into clear and accurate technical work instructions.
• Liaise with the manufacturer for technical assistance and required reporting.
• Monitor repair quality, conduct quality checks where authorized, and ensure all work performed and defects identified are accurately documented.
• Report quality concerns, tooling requirements, resource constraints, and lost time to the Workshop Manager promptly.
• Promote workplace safety, environmental compliance, and the protection of customers vehicles and property.
• Support Service Advisors with initial diagnostics and vehicle handovers when required.
• Maintain an organized and disciplined working environment to maximize workshop efficiency and minimize downtime.

Qualifications & Experience

• Bachelors degree or Diploma in Automotive, Mechanical Engineering, or a related technical field.
• Minimum 4 years of relevant automotive workshop experience, preferably as a qualified technician with leadership responsibilities.
• Relevant technical certifications or professional qualifications are required.
• Strong technical knowledge of vehicle diagnostics, repair procedures, and workshop operations.
• Ability to lead and support technicians while working independently with minimal supervision.
• Strong organizational and prioritization skills, with the ability to balance productivity and repair quality.
• Excellent verbal and written communication skills.
• Fair‑minded, positive, and professional attitude with strong problem‑solving abilities.
• Computer literacy and proficiency in Microsoft Office and workshop management systems.
• Valid driving licence.

Why Join Ali & Sons

• Established Automotive Group: Become part of a well‑established UAE organization representing recognized automotive brands.
• Professional Development: Enhance your technical expertise and leadership capabilities in a professional workshop environment.
• Collaborative Team Culture: Work alongside experienced automotive professionals committed to quality and customer satisfaction.
• Career Growth: Build your career through hands‑on leadership experience and opportunities for continued development.
• Operational Excellence: Make a meaningful contribution to workshop productivity, service quality, and customer experience.

MG

Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.