Team Lead Sales Operations- UAE

Ingram Micro; United Arab Emirates; On-site; AED 90,000 - 130,000; Full time

Job summary

Ingram Micro in United Arab Emirates seeks a Sales Operation Team Lead to drive order management and superior customer service. You will guide a small team, coordinate with sales, and ensure accurate order processing in One Shop while maintaining high standards of accuracy and responsiveness.

The role requires strong English communication, IT aptitude, and logistics coordination experience, with a focus on efficiency and cross-functional collaboration.

Qualifications

• 6–8 years in supply chain
• Experience with managing people
• Excellent communication, Excel, and time management skills in English

Responsibilities

• Enter orders in system and follow up for missing data
• Process sales orders in One Shop and enter quotes
• Coordinate credit releases and related queries
• Track order status and inform sales of lead times
• Oversee order dispatch and logistics coordination

Skills

People management

English communication

Time management

Excel

Tools

SAP

Job description

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

Join Us at the Forefront of Technology Distribution

At Ingram Micro, we are the business behind the world’s brands, reachingnearly 90%of the global population. We help businesses run better, grow faster, and achieve their sustainability goals. Join us and thrive in a diverse,values-driven environment that celebrates growth, learning, and inclusivity.

As a Sales Operation Team Lead, you will play a critical role in ourSalesOperations team, ensuring seamless order management and exceptional customer service. Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution.

What You Will Do

• Manage Sales Order Packs:Enter orders on system, check and follow up with sales for missing data.
• Sales Order Entry:Process sales orders in One Shop and enter quotes accurately.
• Credit Control Coordination:Work with credit control on releases and support related queries.
• Order Status Monitoring:Track orders at all stages and inform sales of status and lead-times.
• Logistics Coordination:Oversee order dispatching and fulllogisticscoordination.

How You Can Get This Chance

• You have6:8 years in Supply Chain.
• You have experience in managing people
• Experience with SAP is preferred
• Motivation and Attitude:Highly motivated with a positive attitude and excellent organizational skills.
• IT Knowledge:Some knowledge of the IT industry and the ability to learn technical information.
• Skills:Excellent communication, Excel, and time management skills, with a strong command of English.

At Ingram Micro, weinvestin your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and be part of a company where integrity, responsibility, and talent are celebrated.Let’sshape tomorrow together.