Team Lead Sales Operations- UAE

Aptec - an Ingram Micro Company; Dubai; On-site; AED 223,200 - 279,000; Full time

Job summary

Aptec - an Ingram Micro Company in Dubai is seeking a Sales Operation Team Lead to manage seamless order management and customer service. You will oversee sales order processing, logistics coordination, and credit control support.

The ideal candidate has 6 to 8 years of experience in Supply Chain, strong people management skills, and familiarity with SAP. This role demands excellent communication, organizational abilities, and a positive attitude in a dynamic environment.

Qualifications

• 6 to 8 years in Supply Chain.
• Experience in managing people.
• Experience with SAP preferred.
• Highly motivated with a positive attitude and excellent organizational skills.
• Excellent communication and time management skills.

Responsibilities

• Manage Sales Order Packs: Enter orders on system, check and follow up with sales for missing data.
• Sales Order Entry: Process sales orders in One Shop and enter quotes accurately.
• Credit Control Coordination: Work with credit control on releases and support related queries.
• Order Status Monitoring: Track orders at all stages and inform sales of status and lead-times.
• Logistics Coordination: Oversee order dispatching and full logistics coordination.

Skills

Supply Chain Management

People Management

SAP

Excel

Communication Skills

Tools

SAP

Job description

Join Us at the Forefront of Technology Distribution At Ingram Micro we are the business behind the world s brands reaching nearly 90 of the global population We help businesses run better grow faster and achieve their sustainability goals Join us and thrive in a diverse values-driven environment that celebrates growth learning and inclusivity As a Sales Operation Team Lead you will play a critical role in our Sales Operations team ensuring seamless order management and exceptional customer service Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution

What You Will Do

• Manage Sales Order Packs: Enter orders on system, check and follow up with sales for missing data
• Sales Order Entry: Process sales orders in One Shop and enter quotes accurately
• Credit Control Coordination: Work with credit control on releases and support related queries
• Order Status Monitoring: Track orders at all stages and inform sales of status and lead-times
• Logistics Coordination: Oversee order dispatching and full logistics coordination

Qualifications

• 6 to 8 years in Supply Chain
• Experience in managing people
• Experience with SAP preferred
• Highly motivated with a positive attitude and excellent organizational skills
• Some knowledge of the IT industry and ability to learn technical information
• Excellent communication, Excel, and time management skills, with a strong command of English