Strategic Program Manager, Seller Experience (Dubai)

Amazon UAE; Dubai; On-site; AED 200,880 - 290,160; Full time

Job summary

Amazon UAE is seeking a Program Manager - Seller Experience in Dubai, UAE. The role focuses on improving how sellers and customers interact with Amazon across the Middle East and North Africa.

You will develop product strategies, analyze data, evaluate opportunities, and optimize fulfillment processes while coordinating cross-functional teams across regions. The ideal candidate has 1 year of program or project management experience, strong Excel and data analysis skills, and the ability to

Qualifications

• Bachelor's degree or equivalent qualification.
• At least 1 year of program management or project management experience.
• Intermediate Excel skills including pivot tables, charts, and lookups.
• Ability to analyze operational and customer data and draw insights.
• Strong project-planning skills with milestones, owners, and dependencies.

Responsibilities

• Develop product and program strategies aligned with seller needs and business objectives.
• Translate priorities into clear goals, milestones, and measurable outcomes.
• Analyze data to identify seller behavior, customer trends, and gaps.
• Turn findings into actionable recommendations for product and processes.
• Lead market research and competitive analysis for regional opportunities.
• Coordinate pilots and evaluate outcomes with cross-functional teams.
• Establish and track performance indicators for pilots and initiatives.
• Communicate status, risks, and decisions to stakeholders regularly.
• Manage project schedules and ensure timely completion of actions.

Skills

Program management

Project management

Seller experience

Customer experience

Product strategy

Data analysis

Microsoft Excel

SQL

Stakeholder management

Cross-functional collaboration

Operational analysis

Education

Bachelor's degree

Tools

Microsoft Access

SQL

Job description

Amazon UAE is seeking a Program Manager - Seller Experience in Dubai, UAE. The role focuses on improving how sellers and customers interact with Amazon across the Middle East and North Africa.

You will develop product strategies, analyze data, evaluate opportunities, and optimize fulfillment processes while coordinating cross-functional teams across regions. The ideal candidate has 1 year of program or project management experience, strong Excel and data analysis skills, and the ability to