Strategic Pharmaceutical Accounts Lead

ARE - 9962 Takeda Pharmaceuticals FZE; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Takeda in Dubai seeks a senior Pharmaceutical Key Account Manager to lead a cross‑functional account team and deliver territory plans, driving revenue growth and market share in the UAE. You will tailor engagement to customer needs, manage budgets, and use omnichannel tactics and CRM to maximise HCP interactions.

The ideal candidate holds a life sciences or business degree (Master’s/MBA desirable) with solid pharma or KAM experience; fluency in English and local language required.

Qualifications

• Lead through influence and orchestrate cross‑functional teams without formal authority.
• Strong knowledge of the relevant therapeutic area and local healthcare and reimbursement system.
• Account planning, negotiation, analytical, omnichannel and CRM skills.
• Fluency in the local language and good command of English; ethical mindset.

Responsibilities

• Build integrated account plans aligned to brand and access strategies; set clear objectives, KPIs and regular review cycles.
• Develop deep account and stakeholder maps; identify decision pathways and influence points across the ecosystem.
• Track performance, risks and opportunities; adjust tactics dynamically and lead the account team to deliver outcomes.
• Conduct peer-to-peer-like engagements with HCPs (including balanced scientific discussions) to align on shared objectives.
• Uncover underlying customer motivations; capture them accurately in CRM and use them to tailor subsequent interactions.
• Demonstrate resilience, assertiveness and persistence to overcome access barriers with busy specialists who have long-standing competitor relationships.
• Question entrenched treatment norms and highlight unmet needs using patient‑centric storytelling that differentiates the brand and drives consideration.
• Proactively tailor content, cadence and channel to each HCP's preferences, deploying the optimal mix of face‑to‑face, real‑time virtual and omnichannel tactics.
• Use CRM and AI‑enabled tools to prioritise accounts, plan interactions and adapt quickly based on data; produce measurable engagement/outcome reports.
• Systematically capture, structure and share field insights; translate them into next‑best‑actions and account strategy updates.
• Leverage dashboards and analytics to refine targeting, optimise resource allocation and focus on the highest‑value opportunities.

Skills

Cross-functional leadership

Key account management

Omnichannel

CRM

Pharma knowledge

Education

Bachelor's degree life sciences/business

MBA/Master's desirable

Job description

Takeda in Dubai seeks a senior Pharmaceutical Key Account Manager to lead a cross‑functional account team and deliver territory plans, driving revenue growth and market share in the UAE. You will tailor engagement to customer needs, manage budgets, and use omnichannel tactics and CRM to maximise HCP interactions.

The ideal candidate holds a life sciences or business degree (Master’s/MBA desirable) with solid pharma or KAM experience; fluency in English and local language required.