Strategic Key Accounts Manager - Beauty & Luxury

Puig; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

Puig in the Middle East is seeking a senior commercial professional to lead key accounts, develop account plans and drive growth with major retailers. You will coordinate across Commercial, Marketing and Supply Chain to ensure successful launches and robust sell-in and sell-out outcomes.

The role requires fluent English, strong communication and negotiation skills, and the ability to manage complex, multi-stakeholder programs in a dynamic market.

Qualifications

• Experience in sales or commercial role, with exposure to key account management in beauty or luxury.
• Fluency in English.
• Collaborative, cross-functional partner.
• Excellent communication and interpersonal skills.
• Strong negotiating and analytical acumen.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities across diverse markets.

Responsibilities

• Develop the annual key account strategy and account plan, aligned with the longer-term vision.
• Build trusted customer relationships and partner with retailers to maximize sell-in, sell-out and investments.
• Lead key account negotiations alongside the Commercial Director, covering commercial terms and retailer support.
• Identify growth opportunities and monitor the account plan to address priorities.
• Negotiate in-store spaces and visibility opportunities.
• Share account and market trends with Commercial and Marketing teams.
• Manage day-to-day retailer operations and handle coordination with Supply Chain and Marketing.
• Ensure timely submissions of templates, listings and documents.
• Coordinate launches with Supply Chain and Brand teams for new products.
• Communicate delays or risks affecting product availability to retailers.

Skills

Key account management

Negotiation

Cross-functional collaboration

Job description

Puig in the Middle East is seeking a senior commercial professional to lead key accounts, develop account plans and drive growth with major retailers. You will coordinate across Commercial, Marketing and Supply Chain to ensure successful launches and robust sell-in and sell-out outcomes.

The role requires fluent English, strong communication and negotiation skills, and the ability to manage complex, multi-stakeholder programs in a dynamic market.