Strategic HR Director — Hospitality & People Excellence

Sheraton Grand Hotel, Dubai; Dubai; On-site; AED 520,000 - 900,000; Full time

Job summary

Sheraton Grand Hotel, Dubai invites a seasoned Director of Human Resources to lead all HR functions and develop people strategies that promote a positive culture, robust engagement, and operational excellence at a premier Dubai property.

Reporting to the General Manager, you will oversee recruitment, development, performance management, compensation, and compliance with UAE labor laws, partnering with department leaders to align talent with business goals.

Qualifications

• Senior HR leadership experience in hospitality.
• Knowledge of UAE labor law and HR compliance.
• Strong leadership, coaching, and stakeholder management.
• Ability to influence and build relationships at all hotel levels.
• Strong business acumen with understanding of financial and operational drivers.
• Excellent communication, problem-solving, and decision-making skills.
• High emotional intelligence and multicultural collaboration.
• Proven track record in talent acquisition, employee engagement and organizational development.
• Strong analytical skills to interpret HR data.
• Proficiency in Microsoft Office and HR information systems.

Responsibilities

• Lead development and execution of the hotel's HR strategy aligned with business objectives and brand standards.
• Serve as trusted advisor to the General Manager and Executive Committee on people-related matters.
• Partner with leaders to drive workforce planning, recruitment, succession planning and organizational effectiveness.
• Ensure compliance with local labor laws, regulations and company policies.
• Foster an inclusive, high-performance culture that enhances engagement, retention and productivity.
• Oversee recruitment strategies to attract, develop and retain top talent.
• Lead associate relations, performance management, coaching and discipline processes.
• Champion learning and development programs to support leadership growth.
• Monitor HR metrics and implement action plans to improve results.
• Collaborate with Finance on payroll, labor cost management and budgeting.
• Drive engagement, wellbeing, recognition and wellbeing initiatives.
• Develop future talent pipelines and succession plans for critical roles.
• Promote a safe working environment and occupational health compliance.
• Build relationships with hospitality schools and external partners for employer branding.
• Lead HR team and drive continuous improvement.

Skills

Senior HR leadership

UAE labor law

Leadership

Stakeholder management

Business acumen

Communication

Emotional intelligence

Talent acquisition

Employee engagement

HR data analytics

HRIS / HR information systems

Multicultural collaboration

Education

Bachelor's degree or Diploma in HR/Business Admin/Hotel Management

Tools

HR Local system

Job description

Sheraton Grand Hotel, Dubai invites a seasoned Director of Human Resources to lead all HR functions and develop people strategies that promote a positive culture, robust engagement, and operational excellence at a premier Dubai property.

Reporting to the General Manager, you will oversee recruitment, development, performance management, compensation, and compliance with UAE labor laws, partnering with department leaders to align talent with business goals.