Strategic Health Insurance Account Manager – Renewals

Cigna; Dubai; On-site; AED 250,000 - 420,000; Full time

Job summary

Cigna in Dubai, UAE is seeking an experienced Client Relationship Manager to oversee a portfolio of international health insurance clients. You will advance strategic plans, renewal negotiations, and cross-sell opportunities while coordinating with underwriting, services and marketing to ensure exceptional client outcomes.

The ideal candidate has five years of health insurance client management experience, strong English communication, and the ability to travel as needed.

Qualifications

• Five+ years of client management experience in health insurance.
• Experience with insurers or policies in African markets.
• Strong written and verbal English communication skills.
• Ability to travel when required.
• Bachelor's degree, preferably in Marketing or Business.

Responsibilities

• Build strong relationships with existing clients and intermediaries, ensuring client needs are addressed.
• Develop and deliver strategic client plans, renewal proposals, and product recommendations.
• Partner with Underwriting and other functions to develop renewal terms and proposals while protecting profitability.
• Identify cross-selling opportunities within the client portfolio and present relevant proposals.
• Collaborate with Customer Services, Healthcare Services, Legal Services and Marketing to address service issues and deliver client materials.
• Manage contractual commitments, invoicing, deliverables quality, forecasts, references, testimonials and internal policies.
• Support product development and renewal implementation by sharing client and market insights.

Skills

Stakeholder management

Negotiation

Public speaking

Organization

Attention to detail

Relationship building

Time management

Education

Bachelor's degree in Marketing or Business

Tools

Microsoft Office

CRM systems

Job description

Cigna in Dubai, UAE is seeking an experienced Client Relationship Manager to oversee a portfolio of international health insurance clients. You will advance strategic plans, renewal negotiations, and cross-sell opportunities while coordinating with underwriting, services and marketing to ensure exceptional client outcomes.

The ideal candidate has five years of health insurance client management experience, strong English communication, and the ability to travel as needed.