Strategic Field Account Manager IT & Cloud Solutions

EXCEED IT Services; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

EXCEED IT Services in the United Arab Emirates is seeking a Business Development Manager (Account Manager) to steward strategic customers and grow revenue. You will manage existing accounts, meet new prospects, and map requirements to Exceeders solutions, while coordinating with internal teams to prepare proposals.

The role requires 3–7 years of B2B sales experience in IT services, strong CRM and negotiation skills, and the ability to engage senior stakeholders.

Qualifications

• 3–7 years of experience in Business Development, Account Management, or B2B Sales within IT services/technology solutions.
• Proven experience in managing strategic accounts and developing long-term relationships.
• Strong understanding of IT solutions, software products, cloud services and tech-driven business solutions.
• Ability to engage with C-level executives and senior decision-makers.
• Experience in reviewing RFPs/RFQs and coordinating proposals with internal/external teams.
• Understand customer business requirements and recommend suitable technology solutions.
• Hands-on experience with CRM systems for managing sales pipelines and documenting interactions.
• Strong negotiation, presentation, communication, and relationship-management skills.
• Bachelor-level degree is required; English fluency is essential; Arabic is a plus.
• Previous UAE or GCC tech market experience is advantageous.

Responsibilities

• Manage existing customers and identify opportunities with strategic impact.
• Find new potential customers and meet with them to understand needs.
• Map customer requirements to Exceeders products and log pipeline in the system.
• Qualify and advance opportunities; read RFPs and nominate service providers.
• Coordinate proposal submissions with internal teams and partners.
• Follow up with customers and internal teams to close deals and initiate services.
• Support deployment and handle invoicing follow-ups and payments.
• Log all customer interactions in CRM systems and maintain clean records.

Skills

Business Development

Account Management

B2B Sales

CRM Systems

C-level Engagement

Education

Bachelor's degree in Business Administration / IT / CS

Tools

CRM platforms

Job description

EXCEED IT Services in the United Arab Emirates is seeking a Business Development Manager (Account Manager) to steward strategic customers and grow revenue. You will manage existing accounts, meet new prospects, and map requirements to Exceeders solutions, while coordinating with internal teams to prepare proposals.

The role requires 3–7 years of B2B sales experience in IT services, strong CRM and negotiation skills, and the ability to engage senior stakeholders.