Strategic Airline Sales & Accounts Lead

Etihad Airways; Abu Dhabi; Sur place; AED 180 000 - 300 000; Plein temps

Résumé du poste

Etihad Airways, based in Abu Dhabi, seeks a seasoned commercial professional to manage and grow key accounts within assigned markets. You will coordinate with regional teams, GSAs, and HQ to execute sales strategies, monitor market trends, and deliver revenue growth through strategic planning and customer engagement.

The role emphasizes UAE National talent development, leadership in commercial initiatives, and building lasting partnerships with customers and partners to support Etihad's

Qualifications

• Bachelor's degree with a minimum of 4 years of experience in Sales, Business Development, Account Management, or a related commercial field.
• Strong commercial and analytical skills with the ability to interpret market trends, customer insights, and performance data to support business growth.
• Demonstrated ability to lead, coach, and mentor others, fostering collaboration and high performance within a team environment.
• Understanding of commercial strategy and the ability to prioritize initiatives and projects that deliver business value.
• Excellent communication and presentation skills, with the ability to represent Etihad Airways and effectively engage with customers, partners, and senior stakeholders.
• Proven ability to build relationships and influence stakeholders across multiple departments to achieve shared objectives.
• Strong organizational skills with the ability to manage competing priorities in a fast‑paced, customer‑focused environment.
• Proficiency in Microsoft Office applications and CRM or sales management systems.
• Knowledge of the aviation, travel, or hospitality industry is advantageous.
• A customer‑centric mindset, combined with strong sales acumen and commercial awareness, to identify opportunities and drive revenue growth.

Responsabilités

• Collaborate with regional, country, and Headquarters stakeholders to align sales strategies and commercial priorities.
• Represent Etihad Airways in customer meetings, industry events, and external engagements as required.
• Lead the commercial development of assigned markets or territories and serve as the primary point of contact for General Sales Agents (GSAs), where applicable.
• Support and deliver country or regional commercial projects in line with departmental objectives.
• Coach and mentor new Sales Representatives by providing onboarding support, training guidance, and ongoing commercial advice.
• Define, agree, and execute sales plans to achieve revenue, market share, and customer growth targets.
• Analyse market potential and customer opportunities using sales insights, data, and commercial tools to maximise revenue generation.
• Identify business development opportunities and support the introduction of new products, services, and commercial initiatives.
• Build, develop, and maintain strong relationships with assigned and prospective accounts to drive sustainable revenue growth.
• Act as a trusted advisor to key customers by providing value-added solutions and strengthening long‑term partnerships.
• Regularly engage with customers to promote new products, services, campaigns, and commercial opportunities.
• Monitor competitor activity, market trends, and industry developments to identify opportunities and enhance Etihad's market position.
• Collaborate with Sales Enablement and internal stakeholders to implement effective sales and promotional strategies.
• Prepare, coordinate, and review commercial agreements to ensure customer requirements are met and company policies are adhered to.
• Negotiate and manage commercial agreements with assigned accounts in accordance with corporate guidelines and commercial objectives.
• Maintain accurate customer records, commercial activities, and account plans within designated sales systems and tools.

Connaissances

Sales

Account management

Strategic planning

Stakeholder engagement

Analytical skills

Communication skills

Formation

Bachelor's degree in a related field

Outils

CRM systems

Microsoft Office

Description du poste

Etihad Airways, based in Abu Dhabi, seeks a seasoned commercial professional to manage and grow key accounts within assigned markets. You will coordinate with regional teams, GSAs, and HQ to execute sales strategies, monitor market trends, and deliver revenue growth through strategic planning and customer engagement.

The role emphasizes UAE National talent development, leadership in commercial initiatives, and building lasting partnerships with customers and partners to support Etihad's