Strategic Account Manager - Data Center

Convergint System Integrations LLC S.O.C; Dubai; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

Medical Plan

Paid time off 22 days annually

Vehicle reimbursement or company car

Job summary

Convergint is seeking a Strategic Account Manager to lead business development, account management, and solution delivery for key enterprise clients in the UAE. You will build strategic partnerships, identify growth opportunities and deliver security technologies, managed services, and global solutions across complex environments.

You will act as a trusted advisor to senior stakeholders, drive revenue growth, and align with Convergint’s vertical strategy.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field is required.
• MBA preferred for senior practice and growth opportunities.
• Proven experience in B2B sales, security tech, or systems integration is ideal.

Responsibilities

• Lead strategic account development and long-term growth plans for enterprise clients.
• Manage revenue growth and maintain a robust sales pipeline using CRM systems.
• Oversee solution selling and delivery across cross-functional teams.
• Collaborate with regional and global teams to deliver multi-site projects and expand regional presence.

Skills

Strategic planning

Client relationships

Negotiation

CRM proficiency

Stakeholder management

Education

Bachelor’s degree in Business/Engineering or related field

MBA preferred

Tools

CRM software

Job description

As a Strategic Account Manager, you will lead business development, account management, and solution delivery for key enterprise clients. This role focuses on building long-term strategic partnerships, identifying growth opportunities, and delivering innovative security technologies, managed services, and global solutions across complex, mission-critical environments. You will act as a trusted advisor to senior stakeholders, driving revenue growth and supporting the organization’s vision to be an industry leader.

What You’ll Do

Strategic Account & Business Development

• Identify, qualify, and develop strategic business opportunities within the data center sector.
• Build and maintain executive-level relationships with senior decision-makers, influencers, and technical stakeholders.
• Develop account plans and long-term growth strategies aligned with Convergint’s GCDC vertical goals.
• Act as a trusted advisor by providing insights, identifying risks, and delivering proactive recommendations.

Revenue Growth & Pipeline Management

• Achieve or exceed annual sales targets for security technologies, managed services, and professional services.
• Maintain a strong and accurate sales pipeline using CRM tools.
• Lead sales cycles from opportunity discovery through solution delivery and post-deployment support.
• Track forecasts, performance metrics, and customer feedback.

Solution Selling & Delivery

• Analyze customer environments and propose customized, high-value Convergint solutions.
• Collaborate with engineering, operations, finance, and legal teams to design and deliver complex solutions.
• Influence customer strategies related to data center security and integrated technologies.
• Ensure feasibility, pricing accuracy, and proposal development for solutions including access control, CCTV, intrusion detection, life safety systems, and managed services.

Global Collaboration & Industry Leadership

• Coordinate with regional and global Convergint teams to ensure seamless delivery of multi-site projects.
• Serve as a key point of contact for global clients expanding within the region.
• Stay current on data center market trends and emerging security technologies.
• Represent Convergint at industry events, webinars, and client engagements.
• Promote Convergint’s values, culture, and GCDC vertical strategy in all interactions.

Key Relationships

• Internal: Managing Director, Director of Regional Account, Director of Global Account, Project Managers, Managed Service Teams, Finance , HR, Administration, Marketing
• External: Clients, Vendors, Industry Stakeholders.

Job Dimensions

• Direct Reports: None
• Geographical Scope: Primarily UAE, KSA, Iraq, South Africa with expansion opportunities across MEA

What You’ll Need

• Strategic and Commercial Acumen
• Client Relationship Management
• Operational and Financial Excellence
• Negotiation and Contract Management
• Decision-Making and Problem-Solving
• Communication and Stakeholder Engagement
• Inspirational and ethical leader with a growth mindset.
• Excellent time management and organizational skills.
• Results-oriented with strong attention to quality and profitability.
• Collaborative and culturally aware; able to build strong internal and external partnerships.

Company Benefits

• National Holidays and Paid Time Off starting at 22 days annually
• 2 Festive Days Off
• Medical Plan
• Competitive salary and compensation plan
• Corporate Social Responsibility Day
• Vehicle reimbursement plan or company vehicle (if applicable)
• Cell phone reimbursement (if applicable)

Requirements

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
• 7–10 years of B2B sales experience in technology or security solutions.
• Strong consultative selling, negotiation, and stakeholder management skills.
• Experience managing complex sales cycles and enterprise accounts.
• Proficiency in CRM tools and Microsoft Office.
• Collaborative, results-driven, and adaptable in fast-paced environments

Convergint is an Equal Opportunity Employer.

Culture first since day one. From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress. Every milestone reflects our belief that when we put people first, extraordinary things happen. What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.