Store Manager: Grow Sales & Customer Experience

Majid Al Futtaim; Abu Dhabi; On-site; AED 240,000 - 320,000; Full time

Job summary

Majid Al Futtaim is recruiting a Store Manager for the Abu Dhabi supermarket. You will lead daily store operations, drive sales and profitability, manage stock, and ensure customer satisfaction to support business growth.

The role requires strong leadership, analytical thinking, and a track record of retail success. Collaborative teamwork and adherence to corporate standards are essential for success in this position.

Qualifications

• Bachelor’s Degree in Business Administration (Master’s Degree preferred).
• 8+ years of relevant experience, including 5+ years in a retail business.
• Excellent interpersonal and communication skills.
• Strong leadership abilities with proven capability to guide and develop teams.
• Analytical and pragmatic problem‑solving skills with strong decision‑making capability.
• Highly organized, with strong multitasking and time‑management skills.

Responsibilities

• Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office.
• Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover.
• Maximize sales and profitability by controlling operational costs within budgetary guidelines.
• Review and analyse stock and sales reports and implement corrective actions when needed.
• Coordinate with Department Heads to ensure effective stock management, including stock value, out-of-stocks, and timely deliveries.
• Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards.
• Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe.
• Assist in the performance management process by setting objectives, monitoring performance, and providing constructive feedback.

Skills

Leadership

Communication

Analytical thinking

Time management

Education

Bachelor's Degree in Business Administration

Master's Degree preferred

Job description

Majid Al Futtaim is recruiting a Store Manager for the Abu Dhabi supermarket. You will lead daily store operations, drive sales and profitability, manage stock, and ensure customer satisfaction to support business growth.

The role requires strong leadership, analytical thinking, and a track record of retail success. Collaborative teamwork and adherence to corporate standards are essential for success in this position.