Store Lead - Sales Growth & Customer Experience

Majid Al Futtaim; Dubai; On-site; AED 111,600 - 156,240; Full time

Benefits offered by this job

Work in a dynamic retail environment

Grow leadership skills within a global organization

Innovative retail culture focused on customer satisfaction

Job summary

Majid Al Futtaim in Dubai is hiring an Assistant Store Manager to oversee daily store operations, sales performance, and team management. The role emphasizes exceptional customer experiences, driving sales growth, and supporting the Store Manager's duties in their absence.

The ideal candidate will have 4-5 years of retail experience and strong leadership skills. This is a full-time position offering a vibrant work environment with opportunities for personal and professional development.

Qualifications

• 4-5 years of retail industry experience, including at least 2 years in supervisory or management role.
• Strong leadership and interpersonal skills with a customer-focused approach.
• Proven ability to drive sales and achieve KPIs in a competitive retail environment.
• Excellent problem-solving and organizational skills.
• Proficiency in store management systems.

Responsibilities

• Support the Store Manager in achieving sales targets and customer service excellence.
• Lead and motivate the store team to deliver premium shopping experiences.
• Maintain operational standards including stock management and merchandising.
• Implement promotions and monitor KPIs for performance improvement.

Skills

Retail Operations and Sales Management

Customer Experience Leadership

Team Supervision and Staff Training

Inventory and Stock Control

KPI Tracking and Performance Optimization

Visual Merchandising and Store Presentation

Education

Diploma or high school certificate

Tools

Microsoft Office

Job description

Majid Al Futtaim in Dubai is hiring an Assistant Store Manager to oversee daily store operations, sales performance, and team management. The role emphasizes exceptional customer experiences, driving sales growth, and supporting the Store Manager's duties in their absence.

The ideal candidate will have 4-5 years of retail experience and strong leadership skills. This is a full-time position offering a vibrant work environment with opportunities for personal and professional development.