Retail Store Lead - Drive Sales & Customer Experience

FashionUnited; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

FashionUnited in Dubai, UAE, seeks an Assistant Store Manager to support the Store Manager, oversee daily operations, and mentor staff to ensure a seamless customer experience. You will drive sales, monitor KPIs, manage stock and visual merchandising, and implement promotional plans while maintaining brand standards.

The ideal candidate has 3+ years in customer-centric leadership, strong problem-solving skills, and a degree in business or retail management; a proactive, dependable team player is

Qualifications

• 3+ years in a customer-centric role with strong management experience.
• Bachelor's degree in business-related field preferred.
• Experience achieving sales KPI targets.

Responsibilities

• Assist Store Manager in daily operations and staff supervision.
• Ensure high level of customer satisfaction and service.
• Lead by example in customer service and sales.
• Achieve and exceed shop sales targets.
• Monitor KPIs and communicate results to the team.
• Oversee inventory control, stock replenishment and merchandising.
• Maintain store layout consistent with brand standards.
• Manage staff schedules and leave approvals.

Skills

Customer service

People management

Performance feedback

Education

Bachelor's degree in Business Administration

Retail Management

Job description

FashionUnited in Dubai, UAE, seeks an Assistant Store Manager to support the Store Manager, oversee daily operations, and mentor staff to ensure a seamless customer experience. You will drive sales, monitor KPIs, manage stock and visual merchandising, and implement promotional plans while maintaining brand standards.

The ideal candidate has 3+ years in customer-centric leadership, strong problem-solving skills, and a degree in business or retail management; a proactive, dependable team player is